Global Observability Engineer: Reliability & Dashboards

Universal Music Group; City Of London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Universal Music Group is seeking a talented Observability Engineer to join our global Technology team. You will design, implement, and enhance comprehensive observability across cloud-native, on-prem, and hybrid environments, ensuring reliability, performance, and scalability of critical IT systems.

You will work with Dynatrace, Prometheus, Grafana, and more to deliver actionable insights and proactive alerts.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Strong understanding of observability concepts and distributed systems.
• Experience with monitoring, logging, tracing, and alerting tools.

Responsibilities

• Design, implement, and continuously improve observability.
• Build dashboards, alerts, and automation for reliable services.
• Collaborate with global teams to embed observability across the tech lifecycle.
• Drive incident analysis and post-incident reviews to prevent recurrence.
• Ensure security monitoring is integrated into observability processes.

Skills

Observability tools

Cloud platforms

SRE/DevOps

Automation scripting

Docker/Kubernetes

CI/CD tooling

Problem solving

Communication

Security awareness

Education

Bachelor's degree in Computer Science/Engineering

Tools

Dynatrace

AWS CloudWatch

Prometheus

Grafana

ELK Stack

Splunk

OpenTelemetry

Job description

Universal Music Group is seeking a talented Observability Engineer to join our global Technology team. You will design, implement, and enhance comprehensive observability across cloud-native, on-prem, and hybrid environments, ensuring reliability, performance, and scalability of critical IT systems.

You will work with Dynatrace, Prometheus, Grafana, and more to deliver actionable insights and proactive alerts.