Global Network Operations Manager

JR United Kingdom; Norwich; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Join a leading technology company as a Global Network Operations Manager in Norwich, overseeing a team to implement SD-WAN solutions and improve global network resilience. In this hybrid role, you will influence network strategies and collaborate with senior leaders across the organization.

Qualifications

• Proven experience in SD-WAN design, deployment, and management.
• Strong background in multi-site LANs/WANs.
• Effective communication and leadership skills.

Responsibilities

• Lead the deployment and implementation of SD-WAN.
• Manage a team of 8-9 Network Engineers.
• Drive strategic decisions for a global enterprise network.

Skills

SD-WAN design

Enterprise networking

Cisco technologies

Vendor management

Communication with senior stakeholders

Education

Certifications: CCNP, CCIE

Tools

Monitoring tools (SolarWinds, PRTG, F5)

Job description

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Global Network Operations Manager, Norwich

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Job Views:

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Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Location: Glasgow (Hybrid – 3 days in office / 2 days from home)

Employment Type: Full-Time | 37.5 hrs/week | Flexibility required to support global teams

Are you ready to take the lead in shaping the future of global network infrastructure?

Excellent opportunity for a high-calibre, forward-thinking Global Network Operations Manager to join a global technology team during a pivotal transformation.

This newly created role offers the chance to lead a high-performing, globally distributed team of network professionals across the UK and international regions, and to drive a strategic SD-WAN rollout.

Reporting to the Head of Platforms, you'll serve as both a technical authority and a people-focused leader, ensuring the global network is robust, efficient, and future-proof.

Your Role

As Network Manager, you will:

• Drive strategic decisions and provide technical leadership across a global enterprise network.
• Manage a skilled team of 8–9 Network Engineers based across the UK and regional offices worldwide.
• Lead the deployment and implementation of SD-WAN, with specific experience in HPE SD-WAN technology.
• Work closely with senior stakeholders, including CIO level, to align network strategy with business goals.
• Balance operational excellence with transformative project delivery in a fast-paced environment.
• Define and implement a global 24×7 network support model using internal and third-party resources.

What You’ll Bring

While this is not a hands-on role, you will bring deep technical understanding to guide decisions and lead delivery with authority.

Core Experience

• Proven experience in SD-WAN design, deployment, and migration across global organizations.
• Strong enterprise networking background across multi-site LANs/WANs.
• Proficiency in Cisco technologies (Nexus 3K/9K, BGP, OSPF, EIGRP).
• Experience with firewalls (Palo Alto, Fortinet), VPNs, MPLS, and wireless (Aruba).
• Knowledge of cloud networking platforms such as Azure, AWS, and GCP.
• Hands-on familiarity with monitoring tools like SolarWinds, PRTG, and F5.
• Strong vendor management skills, including defining statements of work, negotiating SLAs, and ensuring service quality.
• Experience managing third-party service providers and maintaining high service standards.
• Proven leadership of globally distributed teams, including line management and mentoring.
• Effective communication with senior stakeholders, up to CIO level.
• Strategic thinker with experience in IT service improvement initiatives.
• Experience in defining and delivering 24×7 support models.

Desirable Skills and Experience

• Certifications: CCNP, CCIE, PCNSE, NSE4/7, or similar.
• Familiarity with Zero Trust, ZTNA, and SASE.
• Experience with network automation/IaC tools like Ansible, Terraform, Python.
• Understanding of GDPR, Cyber Essentials, ITSM/ITIL frameworks.

Why This Role?

This is an opportunity to shape the future of a global network strategy, lead transformational projects, and influence at the highest levels. Drive innovation in SD-WAN, improve resilience and performance, and bring automation and intelligence to a modernised, future-ready network.

This isn’t just about maintaining current operations — it’s about setting the direction for the network’s future.

Location & Working Style

Based in Glasgow, with a hybrid working model (3 days in the office, 2 days remote). Standard UK hours, with flexibility to support global regions.

Apply now to build a smarter, faster, and more secure global network.