Global Network Manager

Intertek Group; England; On-site; GBP 90,000 - 130,000; Full time

Job summary

Intertek Group is seeking an experienced network leader to join the Group IT team and drive secure, resilient, and high-performing network services globally. You will work with technical teams, suppliers and senior stakeholders to ensure stability and performance of the network infrastructure and to shape future architecture and service roadmaps.

The role emphasises cross-region leadership, incident and change management within ITIL, and delivering production of high level and low level designs,

Qualifications

• Proven experience designing, supporting and maintaining enterprise network environments.
• Ability to lead, coach and develop remote network operations and engineering teams within a global organisation.
• Strong Cisco, Microsoft and Azure networking knowledge, including FlexVPN, ISE, Firepower FMC/FTD, AnyConnect, Azure L2L, Meraki and hybrid-cloud connectivity.
• Experience delivering technical projects and producing high-quality solution designs, technical documentation and implementation plans.
• Knowledge of ITIL service management processes, including incident, change and problem management.
• Experience using ServiceNow, Jira and Kanban methodologies to support service delivery and project execution.
• Experience with network monitoring, reporting and automation tools, including SolarWinds and Network Configuration Manager (NCM).
• Strong stakeholder management skills, with the ability to communicate technical concepts to both technical and non-technical audiences.
• Excellent analytical, organisational and problem-solving skills.

Responsibilities

• Lead, coach and develop globally distributed network operations and engineering teams, ensuring consistent service delivery across all regions.
• Oversee day-to-day network operations supporting VPN, WAN, LAN, WLAN, authentication and infrastructure services.
• Own global network architecture, engineering standards, service roadmaps and the network service catalogue.
• Translate business requirements into secure, resilient and cost-effective network solutions, including production of HLDs and LLDs.
• Deliver network engineering projects in partnership with the PMO and technical teams, ensuring successful implementation and service transition.
• Manage incidents, technical changes and operational risks through robust ITIL processes and governance controls.
• Monitor service performance against agreed KPIs and SLAs, providing regular reporting, trend analysis and improvement recommendations.
• Drive continuous improvement initiatives, platform optimisation and network automation activities.
• Build and maintain effective relationships with stakeholders, suppliers and regional IT teams across the business.
• Ensure network documentation remains accurate and up to date while maintaining operational readiness and supporting critical out-of-hours activities where required.

Skills

Enterprise networking

Lead remote teams

Cisco/Microsoft/Azure networking

Technical project delivery

ITIL processes

Monitoring & automation

Stakeholder management

Analytical skills

Education

Cisco certifications (CCNA/CCNP/CCIE)

Tools

ServiceNow

Jira

Kanban

SolarWinds

NCM (Network Config Manager)

Job description

ABOUT YOU

You are an experienced network professional with a strong technical background and a passion for delivering secure, resilient and high-performing network services on a global scale. You combine strong leadership capabilities with hands-on technical expertise, enabling you to support operational excellence while driving strategic improvements. Comfortable working with stakeholders at all levels, you are skilled at translating business requirements into practical network solutions and enjoy leading teams through change, growth and continuous improvement.

Required skills and experience:

• Proven experience designing, supporting and maintaining enterprise network environments.
• Ability to lead, coach and develop remote network operations and engineering teams within a global organisation.
• Strong Cisco, Microsoft and Azure networking knowledge, including FlexVPN, ISE, Firepower FMC/FTD, AnyConnect, Azure L2L, Meraki and hybrid-cloud connectivity.
• Experience delivering technical projects and producing high-quality solution designs, technical documentation and implementation plans.
• Knowledge of ITIL service management processes, including incident, change and problem management.
• Experience using ServiceNow, Jira and Kanban methodologies to support service delivery and project execution.
• Experience with network monitoring, reporting and automation tools, including SolarWinds and
• Network Configuration Manager (NCM).
• Strong stakeholder management skills, with the ability to communicate technical concepts to both technical and non-technical audiences.
• Excellent analytical, organisational and problem-solving skills.

Desirable:

• Cisco certifications such as CCNA, CCNP or CCIE would be advantageous.
  

ABOUT THE OPPORTUNITY

This is an exciting opportunity to join Intertek's Group IT team and lead the delivery and development of business-critical network services across our global operations. Working closely with technical teams, suppliers, project managers and senior stakeholders, you will be responsible for ensuring the stability, security and performance of the Group's network infrastructure while shaping the future network architecture and service roadmap. The role offers significant exposure to global technology initiatives and the opportunity to influence how network services support Intertek's continued growth and operational excellence.

Key activities:

• Lead, coach and develop globally distributed network operations and engineering teams, ensuring consistent service delivery across all regions.
• Oversee day-to-day network operations supporting VPN, WAN, LAN, WLAN, authentication and infrastructure services.
• Own global network architecture, engineering standards, service roadmaps and the network service catalogue.
• Translate business requirements into secure, resilient and cost-effective network solutions, including production of HLDs and LLDs.
• Deliver network engineering projects in partnership with the PMO and technical teams, ensuring successful implementation and service transition.
• Manage incidents, technical changes and operational risks through robust ITIL processes and governance controls.
• Monitor service performance against agreed KPIs and SLAs, providing regular reporting, trend analysis and improvement recommendations.
• Drive continuous improvement initiatives, platform optimisation and network automation activities.
• Build and maintain effective relationships with stakeholders, suppliers and regional IT teams across the business.
• Ensure network documentation remains accurate and up to date while maintaining operational readiness and supporting critical out-of-hours activities where required.
  

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

• Competitive salary and benefits
• Development and career opportunities around the globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs.

Intertek operates a preferred supplier arrangement and does not accept unsolicited approaches from agencies.