Global Macro NFR (Associate Director)

HSBC Holdings plc; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private healthcare for UK-based staff

Enhanced maternity and adoption pay

Contributory pension scheme

Job summary

HSBC Holdings plc in London seeks a seasoned professional to join the Global Macro Non-Financial Risk (NFR) team. You will own governance forums, drive risk-based reporting, and ensure timely remediation of issues across trading and operations.

You will translate framework changes into practical actions, coordinate controls, and partner with Front Office and control functions to maintain robust risk management in a complex trading environment.

Qualifications

• Experience in non-financial risk, operational risk, controls, audit, compliance or Front Office COO within Global Markets or a comparable trading environment.
• Strong understanding of front-to-back markets processes across Trading, Sales, Operations, Technology, Product Control and second-line functions.
• Clear written and verbal communication for senior stakeholders across locations and functions.
• Evidence of producing senior-management reporting, governance materials, risk assessments and issue remediation.
• Ability to evaluate complex risk and control matters with material impact and escalate appropriately.
• Proven ability to manage deadlines with quality assurance and stakeholder alignment.

Responsibilities

• Own Global Macro NFR governance forums and Risk Management Framework components.
• Produce concise management information, highlight trends and data-quality issues, escalate issues and ensure remediation.
• Ensure governance packs are produced and reviewed to a high standard, with evidence and closed actions.
• Coordinate risk and control assessments, monitoring, trigger reviews and remediation planning.
• Monitor controls and exceptions across systems and support closure of overdue items.
• Coordinate first-line responses to incidents and near-misses with root-cause analysis.
• Support audit, compliance, regulatory and thematic reviews with evidence and closure of actions.
• Partner with Front Office and Control functions to ensure practical governance.

Skills

Non-financial risk

Operational risk

Controls

Audit

Compliance

Front Office COO

Business management

Global Markets

Job description

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

The Opportunity

Join the Global Macro Non-Financial Risk (NFR) team to provide first-line risk and control support across FX, Rates and Commodities. This role helps keep governance, risk and control standards working effectively in a global business with regular engagement across regions and lines of defence. You’ll provide business leaders with decision-useful management information, bring clear challenge where controls or evidence require improvement and ensure timely escalation and remediation of Issues and Events. The scope spans governance forums, risk and control framework, incidents and issues management , and trading controls and conduct monitoring. Success looks like reliable control execution, high-quality reporting and closure of incidents, issues and actions through sustainable remediation. You’ll also help translate framework changes into practical execution across the business.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

What You’ll Be Doing

• Own relevant Global Macro NFR governance forums and Risk Management Framework components covering risks, issues, actions, conduct and NFR metrics
• Produce concise management information, highlight trends and data-quality issues and bring clear challenge where controls or evidence require improvement and ensure timely escalation and remediation of Issues and Events
• Ensure governance packs are produced and reviewed to a high standard, including, review of key risk indicators, and supporting evidence with transparent tracking of decisions and actions through to closure
• Coordinate risk and control assessments, control monitoring, trigger reviews and thematic reviews, incorporating associated remediation planning
• Monitor Business-aligned controls and exceptions across Helios and DEER and support timely, evidenced closure of overdue or ageing items
• Coordinate first-line responses to operational incidents and near misses including classification, root-cause analysis, read-across and escalation requirements
• Support audit, compliance assurance, regulatory and thematic reviews by coordinating evidence, responses and action closure
• Partner with Front Office and key control functions to keep trading controls and conduct governance practical, evidenced and aligned to the risk profile

What We’re Looking For

• Bring substantial experience in non-financial risk, operational risk, controls, audit, compliance or Front Office COO or business management within Global Markets or a comparable trading environment
• Demonstrate strong understanding of front-to-back markets processes across Trading, Sales, Operations, Technology, Product Control and second-line functions
• Communicate clearly in writing and verbally, influencing senior stakeholders across locations and functions
• Evidence ability to produce senior-management reporting, governance materials, risk assessments and issue remediation with clear written analysis
• Apply structured evaluation of complex risk and control matters, focusing on what is material and escalating with sound judgement
• Maintain disciplined execution across deadlines, quality assurance and escalation while keeping stakeholders aligned through clear updates

Strengthening Global Macro Controls

This is a high-impact role at the centre of how Global Macro keeps risk mitigated through controls that are designed adequately and operating effectively day to day. You’ll help ensure incidents, issues and control gaps are identified early, escalated clearly and closed with evidence. The work spans global stakeholders and governance with visible outputs in reporting, forum materials and remediation delivery. If you’re looking to shape practical outcomes across a complex trading environment, we’d welcome your application.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If You Have a Need That Requires Accommodations Or Changes During The Recruitment Process, Please Get In Touch With Our Recruitment Helpdesk

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