Global Hub Operations Leader

WPP Company; Greater London; Hybrid; GBP 100,000 - 160,000; Full time

Job summary

WPP Production is seeking a Global Hub Operations Director to lead the operational performance and development of Studio A’s worldwide hub network. You will set the operating model, drive capacity planning, and ensure secure, high-quality work at agreed client service levels and economics.

You will oversee Hub Operations Leads, partnering with Commercial, Talent, HR and Finance to align capacity with demand, while maintaining control of cost and risk across locations.

Qualifications

• Senior operations leadership in a complex, multi-location production or agency environment.
• Strong ability to turn demand into capacity plans and actionable decisions.
• Excellent stakeholder management across cultures and functions.

Responsibilities

• Define hub operating model, governance and standards across locations.
• Lead Hub Operations Leads and matrix teams for performance and delivery.
• Ensure service levels, quality and cost targets are met across the hub network.
• Develop capacity plans, scenarios and contingency arrangements for peaks.

Skills

Capacity planning

Stakeholder management

Multi-location leadership

Cost control

Job description

WPP Production is seeking a Global Hub Operations Director to lead the operational performance and development of Studio A’s worldwide hub network. You will set the operating model, drive capacity planning, and ensure secure, high-quality work at agreed client service levels and economics.

You will oversee Hub Operations Leads, partnering with Commercial, Talent, HR and Finance to align capacity with demand, while maintaining control of cost and risk across locations.