Global Head, Strategy and Performance

HSBC Group; Greater London; On-site; GBP 200,000 - 260,000; Full time

Job summary

HSBC Group seeks a Global Head, Strategy and Performance to define the Cybersecurity strategy, track performance and report progress to the enterprise. You will align strategy artefacts with multi-year planning and shape the operating model and workforce with senior partners across GCIO and COO.

The role carries enterprise-wide accountability and requires clear executive storytelling for the Board and regulators.

Qualifications

• Significant senior experience shaping strategy and performance in Financial Services or tech organisations.
• Experience developing artefacts for multi-year planning and delivery.
• Ability to design operating models and workforce aligned to strategy.
• Apply scorecards, OKRs and benefit realisation to evidence outcomes.

Responsibilities

• Set the Cybersecurity strategy and performance framework across the enterprise.
• Maintain Future-State Architecture, OKRs and Target Operating Model with senior partners.
• Create clear scorecards and benefit realisation to track investment outcomes.
• Shape executive narrative for Board and regulators and enable timely decisions.
• Engage GCIO and COO stakeholders across global business lines and regions.

Skills

Strategy development

Performance management

Executive communications

Stakeholder management

OKRs

Regulatory engagement

Cybersecurity context

Cross-functional collaboration

Job description

As Global Head, Strategy and Performance you'll set the direction for how Cybersecurity defines its strategy, tracks performance and communicates progress across the enterprise. Working within Cyber Resilience Strategy & Execution you'll maintain the Cybersecurity Strategy, Future-State Architecture and OKRs while shaping the Target Operating Model and future-state workforce with senior partners across GCIO and COO. The role has global, enterprise-wide responsibility and works across business lines, functions, regions and countries. You'll establish clear scorecards and benefit realisation to show whether investment is delivering expected outcomes, and you'll act early when performance is off track. A core part of the role is shaping the executive narrative so senior stakeholders, the Board and regulators understand Cybersecurity's direction and intent. Success looks like a coherent multi-year strategy, a workforce plan aligned to future needs and trusted performance reporting that enables timely decisions. What you'll be doing

What we're looking for

• Bring significant senior experience setting strategy, performance management and executive communications in Financial Services or technology organisations
• Demonstrate experience developing and maintaining strategy artefacts that support multi-year planning and delivery
• Show experience establishing operating models and workforce or capability design aligned to strategic direction
• Apply performance scorecards, OKRs and benefit realisation approaches to evidence outcomes and manage gaps
• Communicate complex ideas with clarity in writing and presentations for senior stakeholders
• Influence and partner effectively across a complex global matrix with GCIO, COO and wider business stakeholders
• Bring sufficient technical understanding to engage credibly on Cybersecurity context and the value of the function's work
• Engage with regulators or support regulatory communications and stakeholder engagement where required

Setting Cybersecurity's Global Narrative

If you want your work to influence how a global Cybersecurity function sets direction, measures results and communicates with the most senior stakeholders this role offers that platform. You'll connect strategy, architecture, operating model and performance into a coherent story that helps the organisation make better decisions. The impact is enterprise-wide with close partnership across Cybersecurity Leadership, GCIO, COO and the wider business.

At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world's most trusted bank globally, putting customers at the heart of everything we do.