Global Head of Controls Chief Technology Office | London, UK

HSBC; London; Hybrid; GBP 100,000 - 150,000; Full time

Job summary

HSBC is seeking a Global Head of Controls for its Chief Technology Office in London. This pivotal role involves overseeing risk governance and controls, driving cultural change, and establishing strong risk management practices across the organization. Ideal candidates will possess a strong background in technology controls, risk frameworks, and stakeholder management in a hybrid work environment.

Benefits

Diversity and inclusion initiatives

Accommodations for applicants with disabilities

Hybrid working model

Qualifications

• Experience in managing technology controls and risk frameworks.
• Strong stakeholder management and strategic planning skills.
• Ability to conduct risk and control reviews effectively.

Responsibilities

• Ensure stakeholder visibility of risks and remediation.
• Conduct quality reviews of control performance.
• Implement and embed the Bank's Risk Management Framework.

Skills

Technology controls

Non-Financial Risk framework

Stakeholder and relationship management

Strategic planning

Risk and control reviews

Problem-solving

Team management

Job description

Global Head of Controls Chief Technology Office

The GCIO Chief Control Office (CCO) team plays a vital role in enabling the bank to operate within its risk appetite by ensuring efficient risk and control management. We provide operational risk and control expertise, conduct high-quality reviews of the bank's control environment, perform end-to-end control reviews on key controls, maintain robust risk governance focused on material risks and issues, and foster a culture of continuous risk management.

This new role involves joining a growing team to partner with the HSBC Chief Technology Office (CTO) to deliver strategic, risk-based outcomes globally. The role includes advising on risk and control issues, initiatives, and updates impacting the Group. You will be a leader within the GCIO CCO function supporting the CTO within HSBC.

This is a global role responsible for supporting CTO activities, driving cultural change, and implementing strong risk management practices and control governance across GCIO to ensure transparency and clarity in CTO risk management across all regions and entities.

Key duties include:

• Enforcing risk governance and ensuring stakeholder visibility of risks and remediation activities.
• Partnering to set, communicate, and monitor risk appetite aligned with business requirements.
• Conducting quality reviews of control performance.
• Facilitating controls remediation.
• Raising awareness of risks, controls, and risk management.
• Improving control and risk monitoring practices.
• Embedding the Bank's Risk Management Framework.

Required skills include:

Technical Skills:

• Technology controls – infrastructure, architecture, software development lifecycle.
• IT architecture, infrastructure, cloud platforms.
• Non-Financial Risk framework.
• Risk and control reviews.
• Strategic planning and leadership.
• Stakeholder and relationship management.

Behavioral Skills:

• Strategic thinking.
• Customer orientation.
• Outcome focus.
• Problem-solving.
• Team management.

Cognitive Skills:

• Attention management.
• Quantitative analysis.
• Critical thinking.
• Collaboration.
• Logic and reasoning.

This role is based in London on a hybrid working basis.

At HSBC, we value diversity and inclusion. We are committed to creating an inclusive workplace and welcome applications from all candidates, including those with disabilities, long-term conditions, or neurodivergence. We offer accommodations during the recruitment process upon request.

For accommodations, please contact our Recruitment Helpdesk:

Email: [e-mail]

Phone: [phone]

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