Global Group Travel & Education Programs Lead

TTI (Twin Training International); Greenwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays +

Birthday off

Pension contributions

Employee Assistance Programme

Death in service benefit

Career development opportunities

Professional development and events

Job summary

Twin Group is seeking a Group Travel Executive in the UK to deliver end-to-end educational group travel programmes for overseas agents and direct clients. You will manage all sales, quoting, and operations, coordinating accommodation, transport, language tuition and excursions while maximizing revenue.

The role requires coordinating services, providing outstanding customer service, and supporting development of new agents and markets. DBS disclosure may be required.

Qualifications

• Previous experience in sales preferably tourism.
• Experienced in administration.
• Ability to manage multiple tasks and details simultaneously.
• Fluent in French (oral and written).

Responsibilities

• Manage and develop customer accounts, building strong, lasting relationships.
• Plan, coordinate and deliver all tour arrangements for each group, ensuring all services are delivered accurately and within agreed deadlines.
• Prepare and deliver sales quotations using agreed rates, meeting customer requirements and revenue targets.
• Identify opportunities to upsell additional products and services, encouraging package bookings.
• Be flexible with working hours during peak periods.
• Participate in out-of-office emergency rota cover.

Skills

Fluent in French

Sales

Administration

Multi-tasking

Job description

Twin Group is seeking a Group Travel Executive in the UK to deliver end-to-end educational group travel programmes for overseas agents and direct clients. You will manage all sales, quoting, and operations, coordinating accommodation, transport, language tuition and excursions while maximizing revenue.

The role requires coordinating services, providing outstanding customer service, and supporting development of new agents and markets. DBS disclosure may be required.