Global Freight Forwarder: Customs & Shipments Expert

Meridian Business Support Ltd; Immingham; On-site; GBP 28,000 - 42,000; Full time

Job summary

BRCK Group is seeking an experienced Freight Forwarder to join our expanding logistics team. You will oversee the complete forwarding process from quotation through invoicing, ensuring exceptional service delivery and operational excellence.

The ideal candidate will have UK and international customs knowledge, experience with customs systems (Destin8 is a plus), and strong negotiation and communication skills to liaise with customers, carriers, and authorities.

Qualifications

• Experience with UK and international import/export customs.
• Knowledge of Destin8 is advantageous.
• Familiarity with Iberian, Italian, Benelux and Chinese markets shipping lines.
• Strong understanding of European road freight operations.
• Proven ability to negotiate freight rates.
• Ability to communicate with stakeholders at all levels.

Responsibilities

• Manage freight forwarding from quotation through invoicing.
• Coordinate import/export shipments and ensure regulatory compliance.
• Liaise with customers, shipping lines, hauliers, customs authorities, and overseas agents.
• Negotiate competitive rates with carriers and logistics providers.
• Monitor shipments and resolve operational challenges.
• Maintain high levels of customer service throughout the shipment lifecycle.
• Identify opportunities to improve operational efficiency and service delivery.
• Support growth and development of the forwarding operation.

Skills

Customs clearance

Destin8

Excel

Word

Negotiation

Stakeholder communication

Problem-solving

Teamwork

Tools

Destin8

Job description

BRCK Group is seeking an experienced Freight Forwarder to join our expanding logistics team. You will oversee the complete forwarding process from quotation through invoicing, ensuring exceptional service delivery and operational excellence.

The ideal candidate will have UK and international customs knowledge, experience with customs systems (Destin8 is a plus), and strong negotiation and communication skills to liaise with customers, carriers, and authorities.