Global Enterprise CSM: Data Platform for Multinational Accounts

C0050 LiveRamp UK Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

LiveRamp in London is seeking a Senior Customer Success Manager to anchor international accounts across the US, UK and Europe, partnering with US teams to deliver a seamless, coordinated experience for multinational customers operating across markets.

You will own the international relationship and workstreams for large, multi-market accounts—driving adoption, value realization, and alignment with global account strategy.

Qualifications

• 10+ years in customer success or related roles within SaaS, ad tech, mar tech, or data-driven businesses.
• Experience managing large, complex, multi-stakeholder accounts across multiple markets or regions.
• Excellent communication and executive-presence skills; ability to translate complex concepts into business value.

Responsibilities

• Serve as the International lead for large, multi-market global accounts, coordinating with US teams on plans and metrics.
• Co-own global account strategy with US counterparts and ensure a consistent customer experience across regions.
• Drive adoption of the platform, identify expansion opportunities, and quantify delivered business value.
• Monitor usage, forecast health, address risks, and communicate progress to stakeholders.
• Champion GDPR and evolving European privacy regulation within global account plans.

Job description

LiveRamp in London is seeking a Senior Customer Success Manager to anchor international accounts across the US, UK and Europe, partnering with US teams to deliver a seamless, coordinated experience for multinational customers operating across markets.

You will own the international relationship and workstreams for large, multi-market accounts—driving adoption, value realization, and alignment with global account strategy.