Global Digital Operations Lead – Data, Automation & Insights

DENTSU; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Competitive benefits

Tailored benefits

Job summary

Dentsu's Amplifi arm in London is hiring a Digital Operations Manager to lead end-to-end digital operations for global client programs. You will project manage, optimise data governance, and drive process improvements across planning and implementation teams.

You will collaborate with local market teams, ensure KPIs align with client data strategy, and help implement scalable, automated workflows while maintaining accuracy and quality across platforms.

Qualifications

• Extensive Digital Media Operations experience gained within agencies, digital platforms, or possibly programmatic networks.
• A strong working knowledge of digital media platforms; e.g. Google Marketing Platform, Ad servers, DSPs, Ad verification, Creative Management and Paid Social platforms.
• Knowledge of web analytics tools and DCO would be an advantage.
• Experienced in technical execution and issue resolution.
• Experienced in supporting and leading the identification, formation and deployment of new processes for teams.

Responsibilities

• Work with both global and local Dentsu teams to develop consistent best practice operational processes (strong data foundations).
• Support in the rollout and adoption of best practice processes to help drive high-quality, well-executed client deliverables across the digital media landscape.
• Closely align media operations workflows with the insights objectives and reporting for global clients’ businesses.
• Writing of ‘playbooks’, where required for clients and internal teams to instruct on processes.
• Ensure that platforms and platform configurations are strictly documented, their health is monitored, and that their operability is maintained at exceptional levels in collaboration with dentsu’s offshore digital operations team.

Skills

Digital Operations

Client & cross-market coordination

Stakeholder communication

Data governance

Process improvement

Tools

Google Marketing Platform

Ad Servers

DSPs (Programmatic)

Creative Management Platforms

Paid Social platforms

Job description

Dentsu's Amplifi arm in London is hiring a Digital Operations Manager to lead end-to-end digital operations for global client programs. You will project manage, optimise data governance, and drive process improvements across planning and implementation teams.

You will collaborate with local market teams, ensure KPIs align with client data strategy, and help implement scalable, automated workflows while maintaining accuracy and quality across platforms.