Global CX Strategy & Digital Transformation Consultant

Templeton & Partners - Innovative & Inclusive Hiring Solutions; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Continuous learning opportunities

Exposure to international work

Career progression opportunities

Job summary

A leading digital consultancy is seeking a CX Strategy & Transformation Consultant to help shape customer-centric innovation for global clients. The ideal candidate will have over 5 years of consulting experience, particularly in digital strategy and CX transformation. Responsibilities include leading research, mapping customer journeys, and collaborating with industry experts. This role offers an exciting opportunity for growth and hands-on involvement in international projects.

Qualifications

• 5+ years of consulting experience in digital strategy, CX, transformation, or change.
• Experience with data platforms, AI, or enterprise solutions.
• Strong ability to simplify complex problems and communicate clearly.

Responsibilities

• Lead customer research and journey mapping.
• Build CX transformation roadmaps linked to measurable outcomes.
• Collaborate with experts across multiple industries.

Skills

Digital strategy

CX transformation

Change consulting

Stakeholder management

Communication skills

Tools

AI

E-commerce platforms

Digital products

Job description

A leading digital consultancy is seeking a CX Strategy & Transformation Consultant to help shape customer-centric innovation for global clients. The ideal candidate will have over 5 years of consulting experience, particularly in digital strategy and CX transformation. Responsibilities include leading research, mapping customer journeys, and collaborating with industry experts. This role offers an exciting opportunity for growth and hands-on involvement in international projects.