Global Customs Coordinator

Bertelsmann; Birmingham; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

Arvato is seeking a detail-oriented Customs Compliance Clerk at our Hams Hall site. The role involves managing documentation for import/export, preparing customs declarations, and ensuring compliance with evolving legislation. You will coordinate with carriers, customers, and authorities to keep shipments moving on time.

Ideal candidates have proven customs experience, strong IT and communication skills, and a high level of initiative to resolve issues in a fast-paced logistics environment.

Qualifications

• Proven experience in a customs role.
• Customer-oriented mindset with a focus on service quality.
• Proactive problem solving and issue resolution.
• Excellent oral and written communication with stakeholders at all levels.
• Strong ability to manage conflicting priorities and meet tight deadlines.
• Strong administrative skills and attention to detail.
• Ability to work independently and take initiative.
• Proficient with Microsoft Office and customs/logistics software.

Responsibilities

• Documentation management for import, export, and transit of goods under customs supervision.
• Collect data, prepare, and process customs declarations in line with regulations.
• Identify deviations from customs legislation and ensure compliance with laws.
• Oversee goods traffic and ensure shipments are processed efficiently and on time.
• Support audits and inspections by customs authorities and internal teams.
• Engage with carriers, customers, customs authorities, and internal colleagues at all levels.

Skills

Customs experience

Customer focus

Problem solving

Communication

Prioritization

Administration

Initiative

IT skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Arvato is seeking a detail-oriented Customs Compliance Clerk at our Hams Hall site. The role involves managing documentation for import/export, preparing customs declarations, and ensuring compliance with evolving legislation. You will coordinate with carriers, customers, and authorities to keep shipments moving on time.

Ideal candidates have proven customs experience, strong IT and communication skills, and a high level of initiative to resolve issues in a fast-paced logistics environment.