Customs Specialist

Bertelsmann-Jobs; World's End; On-site; GBP 26,000 - 38,000; Full time

Job summary

Arvato is seeking a dedicated Customs Associate at our Hams Hall site in the UK. You will manage import/export documents, prepare customs declarations, and ensure compliance with evolving regulations. The role involves coordinating with carriers, customers, and authorities to keep shipments on track and audited.

The position emphasizes proactive problem solving, strong communication, and meticulous administration within a 40-hour work week in a logistics-driven environment.

Qualifications

• Proven experience in a customs role, preferably in a bonded warehouse or logistics environment.
• Strong client and customer-focused mindset with quality service.
• Proactive problem-solving and ability to meet tight deadlines.

Responsibilities

• Accurately manage and check processes and documents related to import, export, and transit of goods under customs supervision.
• Collect data, prepare, and process customs declarations in line with regulations and internal procedures.
• Identify deviations from customs legislation and ensure full compliance with current laws.
• Manage the flow of international goods, ensuring shipments are processed efficiently and on time.
• Support physical checks and audits by customs authorities and internal teams.
• Communicate and collaborate with carriers, customers, customs authorities, and internal colleagues at all levels.

Skills

Documentation management

Customs declarations

Compliance & legislation

Goods traffic

Audits & inspections

Stakeholder engagement

Communication

Prioritization

Administration

Initiative

Microsoft Office

Tools

Microsoft Office

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Location: Hams Hall

Hours: 40hours Monday - Friday

• Documentation Management: Accurately manage and check processes and documents related to the import, export, and transit of goods under customs supervision.
• Customs Declarations: Collect data, prepare, and process customs declarations in accordance with applicable customs regulations and internal procedures.
• Compliance & Legislation: Identify any deviations from customs legislation, discuss with relevant stakeholders, and ensure full compliance with current laws.
• Goods Traffic: Manage the flow of international goods, ensuring that all shipments are processed efficiently and on time.
• Audits & Inspections: Support physical checks and audits by customs authorities and internal teams to maintain compliance.
• Stakeholder Engagement: Communicate and collaborate with external parties such as carriers, customers, and customs authorities, as well as internal colleagues across all levels of the business.

Qualifications

• Experience: Proven experience in a customs role, preferably in a bonded warehouse or logistics environment.
• Customer-Oriented: Strong client and customer-focused mindset, with a commitment to providing high-quality service.
• Problem-Solving: Proactive approach to identifying issues and resolving them efficiently.
• Communication: Excellent oral and written communication skills, with the ability to effectively engage with stakeholders at all levels.
• Prioritization: Strong ability to manage conflicting priorities and work to tight deadlines in a fast-paced environment.
• Administration: Excellent administrative skills with great attention to detail.
• Initiative: Ability to work independently and take initiative when necessary.
• IT Skills: Proficient in Microsoft Office packages (Word, Excel, Outlook) and comfortable using customs or logistics-related software.

Additional Information

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Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .