Global CRM Manager: AI-Driven, Localized Campaigns

Tripadvisor; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation packages

Flexible schedules

Donation matching

Tuition assistance

Lifestyle benefit

Travel perks

Employee assistance program

Health benefits

Generous referral scheme

Job summary

Tripadvisor seeks an International CRM Manager to oversee global brand messaging and enhance customer engagement across diverse markets. This hybrid role involves adapting CRM strategies for regional nuances and managing cross-channel campaigns.

The ideal candidate will have over 5 years of CRM experience, strong analytical skills, and familiarity with AI tools. Benefits include flexible schedules, competitive compensation, and various employee perks that promote a balanced work-life lifestyle.

Qualifications

• 5+ years of experience in CRM, lifecycle marketing, or cross-channel campaign management.
• Experience in managing CRM across at least two global regions.
• Strong analytical skills and ability to interpret test results.

Responsibilities

• Adapt global CRM strategies for regional nuances.
• Identify growth opportunities through data analysis.
• Perform audits of international competitors for CRM tactics.
• Utilize AI tools for localized content creation.

Skills

CRM management

Cross-channel campaign management

Data analysis

AI tools proficiency

Cross-cultural competency

Job description

Tripadvisor seeks an International CRM Manager to oversee global brand messaging and enhance customer engagement across diverse markets. This hybrid role involves adapting CRM strategies for regional nuances and managing cross-channel campaigns.

The ideal candidate will have over 5 years of CRM experience, strong analytical skills, and familiarity with AI tools. Benefits include flexible schedules, competitive compensation, and various employee perks that promote a balanced work-life lifestyle.