Global Creative Services Lead — Hybrid

IHG; Clewer Village; Hybride; GBP 60 000 - 90 000; Plein temps

Résumé du poste

IHG is seeking a Senior Creative Services & Operations professional to bridge our global teams and the people who create the work. You’ll join at our Windsor HQ, with a hybrid pattern of three days in the office, and act as the main liaison between business units and creative execution across 21 hotel brands.

You’ll lead briefs, manage complex portfolios, and push back on vague goals while coordinating internal teams and external partners to deliver on-brand campaigns across Europe and beyond.

Qualifications

• Senior experience in account management, creative services, creative operations, integrated marketing or campaign delivery.
• Track record of leading complex creative portfolios and large marketing projects.
• Confident with senior stakeholders and able to push back on vague goals.
• Experience across digital, social, paid media, CRM, web, PR and partner marketing.

Responsabilités

• Own how creative requests are handled across Europe and Rest of World.
• Be the senior contact for Marketing, Brand, Commercial, Loyalty, Partnerships, Paid, Owned, Social and PR teams.
• Decide prioritisation when multiple requests come in, balancing value, quality, deadlines, localisation and resources.
• Set the standard for briefs and ask clear, concise questions.
• Bring together in-house teams, agencies and regional partners to deliver on-brand work.

Connaissances

Account management

Creative operations

Campaign delivery

Stakeholder management

Cross-channel work

AI awareness

Microsoft 365

Figma

Outils

SharePoint

PowerPoint

Excel

Figma

Smartsheet

DAM platforms

Adobe Creative Cloud

Censhare

Description du poste

IHG is seeking a Senior Creative Services & Operations professional to bridge our global teams and the people who create the work. You’ll join at our Windsor HQ, with a hybrid pattern of three days in the office, and act as the main liaison between business units and creative execution across 21 hotel brands.

You’ll lead briefs, manage complex portfolios, and push back on vague goals while coordinating internal teams and external partners to deliver on-brand campaigns across Europe and beyond.