Global Creative Services Director

Jimmy Choo; England; On-site; GBP 120,000 - 180,000; Full time

Job summary

Capri Holdings Limited seeks a Head of Creative Services to lead global campaigns and content initiatives, ensuring flawless production across channels and markets. You will drive end-to-end creative operations from concept through launch, collaborating with Marketing, Merchandising, Digital, and regional teams to deliver on-brand, on-budget outputs.

The role requires a proven senior leader with strong budgeting skills, superb stakeholder management, and a track record of delivering luxury,

Qualifications

• Significant experience in Creative Services or Production leadership within a global luxury fashion or lifestyle brand.
• Proven track record of delivering high-profile, multi-channel campaigns.
• Strong operational acumen with a deep understanding of production workflows.
• Experience managing both in-house production teams and external agencies.
• Financial fluency in managing production budgets.
• Exceptional organisational and stakeholder management skills.
• Calm, solutions-oriented leader with high aesthetic standards.

Responsibilities

• Own and manage the global Creative Services workflow across campaigns, product launches, and content initiatives.
• Build and implement clear processes, timelines, and governance frameworks to ensure efficient cross-functional collaboration.
• Establish and maintain production calendars aligned to seasonal milestones and commercial priorities.
• Introduce workflow optimisation tools and reporting systems to improve transparency and accountability.
• Develop and manage RACI frameworks for campaign sign-offs and approvals.
• Lead the in-house production of global campaigns and brand content, ensuring excellence from concept to delivery.
• Manage all stages of production, including pre-production, shoot execution, post-production, retouching, adaptation, and asset delivery.
• Oversee budget planning and cost control across all productions.
• Ensure all assets meet luxury production standards and align with brand guidelines.
• Supervise content versioning and localisation for regional markets.
• Select and manage external production companies, photographers, directors, creative partners, and vendors.
• Negotiate contracts and production budgets to maximise quality and efficiency.
• Maintain a trusted network of premium creative and production partners globally.
• Ensure legal, compliance, and usage rights are secured and documented.
• Partner closely with channel owners across Retail, E-commerce, Social, CRM, Wholesale, PR, and Visual Merchandising to ensure creative plans are shared early and integrated seamlessly.
• Coordinate launch planning timelines across all touchpoints, ensuring assets are delivered in line with go-to-market milestones.
• Work with Marketing to supply comprehensive creative guidelines and toolkits that enable effective 360° launch execution globally.
• Ensure creative consistency across paid media, organic social, in-store environments, digital platforms, and experiential activations.
• Support adaptation of global campaigns into performance marketing formats without compromising brand equity.
• Collaborate with Marketing and Merchandising to align creative output with hero product strategies and commercial priorities.
• Contribute to annual planning cycles, mapping production roadmaps against seasonal drops and key brand moments.
• Support long-term brand evolution by maintaining consistency of visual identity across all creative output.
• Build scalable frameworks to support growth across accessories, men's, and day categories.
• Drive continuous improvement in efficiency, cost management, and asset reusability.
• Lead and develop the Creative Services team, fostering a culture of excellence, accountability, and collaboration.
• Champion clear communication between Creative, Marketing, and Commercial teams.
• Build strong cross-functional partnerships with colleagues, departments, external vendors, freelancers, and creative talent.
• Encourage innovation in production processes, including the thoughtful integration of new technologies.

Skills

Creative leadership

Cross-functional collaboration

Budget management

Production workflows

Stakeholder management

Global campaigns

Job description

Capri Holdings Limited seeks a Head of Creative Services to lead global campaigns and content initiatives, ensuring flawless production across channels and markets. You will drive end-to-end creative operations from concept through launch, collaborating with Marketing, Merchandising, Digital, and regional teams to deliver on-brand, on-budget outputs.

The role requires a proven senior leader with strong budgeting skills, superb stakeholder management, and a track record of delivering luxury,