Global Corporate Services & Facilities Coordinator

Ameriprise Financial Services, LLC; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Columbia Threadneedle Investments is seeking an Administrative/Facilities Support role to back the Corporate Services function across EMEA/APAC. You will process invoices, manage leases, help with HSE compliance, and support travel and Helpdesk activities from the UK and Edinburgh offices.

The role emphasises strong organisation, MS Office proficiency, and confidentiality, with a hybrid in-office work pattern (4 days in-branch, 1 day remote). A collaborative, client-focused environment awaits.

Qualifications

• Strong organisational skills with ability to manage multiple tasks and deadlines.
• Proficient in Microsoft Office applications incl. Outlook, Word, PowerPoint, Excel.
• Ability to handle confidential or sensitive information appropriately.
• High accuracy input with ability to prioritise workloads.
• Able to grasp new concepts quickly.

Responsibilities

• Process invoices, PO's, Procurement Work Requests and expenses for EMEA/APAC real estate and facilities operations.
• Monitor office spend from our approved vendor list, and support onboarding of new vendors.
• Support administration of Lease renewals and financial processing for EMEA/APAC offices.
• Coordinate the purchase of branded supplies and administration of the business flower account.
• Monitor Environmental compliance, providing support for environmental audits.
• Maintain UK office notice boards, ensuring information is current on Fire Marshals and First Aiders, including booking relevant training.
• Support desk assessments (DSE) process for offices, ensuring appropriate equipment is purchased.
• Maintain and audit SharePoint data storage ensuring accurate records for the offices are kept up to date for contracts, leases, parking, lockers, seating plans etc.
• Maintain Corporate Services and HSE intranet pages, and manage reactive communications with PA group.
• Act as point of contact for escalations for the travel management booking tool, for EMEA/APAC employees.
• Act as point of contact for internal Helpdesk escalations for EMEA/APAC facilities needs.
• Support troubleshooting, testing and issue resolution for the Corporate Services Helpdesk application.
• Manage the Williams Lea offsite print process from start to end, ensuring SLAs are met, with no data breaches.
• Maintain the Corporate Services disaster recovery plans.
• Provide administration support for the EMEA/APAC offices local contacts, when appropriate.
• Screening and distribution of external switchboard calls to various departments and call centres.
• Process and handle queries from all areas of the business and external contractors, dealing with queries and taking messages where required.
• Remotely assist the Edinburgh office with business-as-usual operational tasks as required.

Skills

Organisational skills

MS Office

Data confidentiality

Communication

Prioritisation

Tools

SharePoint

Procurement systems

Travel management tool

Job description

Columbia Threadneedle Investments is seeking an Administrative/Facilities Support role to back the Corporate Services function across EMEA/APAC. You will process invoices, manage leases, help with HSE compliance, and support travel and Helpdesk activities from the UK and Edinburgh offices.

The role emphasises strong organisation, MS Office proficiency, and confidentiality, with a hybrid in-office work pattern (4 days in-branch, 1 day remote). A collaborative, client-focused environment awaits.