Global Client Onboarding Analyst - Hybrid & Benefits

Citigroup; Belfast City District; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Generous holiday allowance

Discretionary annual bonus

Private medical insurance

Pension plan

Employee discounts

Learning and development resources

Job summary

Citi Belfast is seeking a detail-oriented Onboarding Analyst to coordinate client data setup, signatories, and documentation across global teams. You will liaise with sales, operations and regulatory partners to ensure accurate, timely onboarding.

The role requires strong English communication, the ability to work under pressure, and a proactive approach to process improvement. This position offers a hybrid work model and a competitive base salary with benefits.

Qualifications

• Previous experience in financial services preferred.
• Knowledge of bank products in the scope of opening and maintaining bank accounts.
• Customer communication experience (internal/external).
• Knowledge on the field of finances and banking.
• Fluent in English (written and spoken).
• Able to work under pressure and meet deadlines.

Responsibilities

• Process client's requests related to system setup including signatories' updates and documentation lodgment.
• Co-operate with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
• Provide response to client and internal inquiries.
• Prepare documentation for archiving.
• Apply appropriate bank regulations while processing the requests.
• Stay up to date with current procedures, internal rules, external regulations, and changes in documents.
• Document operation procedure updates.
• Process clients' instructions ensuring accuracy and deadlines.

Skills

Financial services

Banking products

Customer communication

Finance and banking

Fluent English

Work under pressure

Team spirit

Tools

Excel

Word

Job description

Citi Belfast is seeking a detail-oriented Onboarding Analyst to coordinate client data setup, signatories, and documentation across global teams. You will liaise with sales, operations and regulatory partners to ensure accurate, timely onboarding.

The role requires strong English communication, the ability to work under pressure, and a proactive approach to process improvement. This position offers a hybrid work model and a competitive base salary with benefits.