Global Change & Communications Senior Manager (24 months FTC)

WPP; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

WPP is seeking a Senior Manager for Global Change and Communications to lead the transformation of their Human Capital Management processes with Workday. This role involves strategic leadership in change management, communication, and training to ensure successful implementation across the global organization.

Benefits

Passionate, inspired people

Opportunities to influence and complete projects at scale

Challenging and stimulating work

Qualifications

• Extensive experience in managing communications and training programs.
• Several years in large-scale transformation projects.
• Experience with Workforce HCM preferred.

Responsibilities

• Develop and implement a change management strategy for Workday HCM.
• Lead effective communication campaigns for stakeholders.
• Oversee the development and delivery of training programs for Workday users.

Skills

Change Management

Leadership

Communication

Project Management

Education

PROSCI or other transformation management certification

Experience in HR, IT, or related corporate function

Job description

Global Change & Communications Senior Manager (24 months FTC)

London, England, United Kingdom

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Why we're hiring:

Lead the Transformation: Senior Manager, Global Change, Communication & Training for Workday HCM (24 months FTC)

WPP is embarking on a transformative journey to revolutionize our Human Capital Management (HCM) processes with Workday. We're seeking a dynamic and experienced Senior Manager, Global Change, Comms & Training to spearhead the change management, communication, and training strategy for this critical initiative. This pivotal role will ensure the successful adoption and deployment of Workday HCM across our global organization, driving business value and minimizing disruption.

As the Senior Manager, you'll be directly accountable for developing and executing a comprehensive change management plan. You'll partner closely with the Global ERP Delivery Lead, Business Deployment Teams, and Process Teams to understand the impact of Workday on our employees and develop targeted interventions to support their transition. This role demands a strategic thinker with exceptional communication, leadership, and project management skills.

What you'll be doing:

Drive Global Adoption: Lead Change, Communicate Effectively, and Empower Our People

Strategic Leadership:

• Develop and implement a comprehensive global change management, communication, and training strategy for the Workday HCM implementation.
• Serve as a strategic partner to the Global ERP Delivery Lead, Business Deployment Teams, and Process Teams, providing expert guidance on change management best practices.
• Ensure alignment of change management activities with overall project goals and timelines.

Change Management Execution:

• Conduct thorough impact assessments to identify key stakeholder groups and understand the impact of Workday on their roles and responsibilities.
• Develop and implement targeted change management interventions, including stakeholder engagement, communication campaigns, training programs, and support resources.
• Assess business readiness and develop tangible, measurable plans to increase awareness and activation of new ways of working.
• Provide recommendations considering adoption tolerance and pacing to ensure successful program deployment.
• Partner with Process Owners and People Operations leaders to diagnose implementation impacts and develop appropriate methods for intervention to drive adoption.

Communication & Stakeholder Engagement:

• Develop and execute comprehensive communication campaigns for a variety of stakeholder groups, ensuring clear, consistent, and timely information delivery.
• Build strong relationships with key stakeholders across the organization to foster buy-in and support for the Workday implementation.
• Manage communication channels and ensure effective information dissemination.

Training & Development:

• Oversee the development and delivery of engaging and effective training programs for all Workday users.
• Ensure training materials are tailored to the specific needs of different user groups and are accessible in multiple formats.
• Monitor training effectiveness and make adjustments as needed to ensure optimal learning outcomes.

Project Management & Reporting:

• Manage a holistic implementation, communications, and training workstream, including reporting on activities, risks, issues, and mitigation plans to the program PMO.
• Monitor progress against key milestones and identify potential risks and issues.
• Develop and implement mitigation plans to address risks and issues.
• Provide regular updates to the Global ERP Delivery Lead and other stakeholders on the progress of the change management, communication, and training activities.

What you'll need:

• Extensive experience building and managing transformation, communications, and training programs for large, global organizations (HR, IT, or related corporate function preferred).
• Several years leading large-scale, complex, cross-functional technology and transformation projects.
• Workday HCM experience preferred, but experience with any ERP HCM/HRIS Cloud is essential.
• High cultural awareness and appreciation for diversity.
• Preferred experience in an agency/creative/media environment.
• Proven knowledge of transformation management principles, methodologies, and tools (PROSCI or other certifications preferred).
• Ability to translate complex, technical concepts into understandable communications for stakeholder understanding and buy-in.
• Organized, self-directed, capable of managing multiple activities independently, and adaptable to organizational changes.
• Excellent active listening skills with the ability to articulate stakeholder positions into actionable insights.
• Strong relationship-building skills at all organizational levels.
• Demonstrated leadership and influence skills toward a shared vision.
• Resilient, persistent, and driven to succeed.
• Forward-thinking with a holistic approach.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology, and talent to create brighter futures for our people, clients, and communities. We approach all that we do with conviction: to try new things and seek the unexpected.

You're extraordinary: We are stronger together: through collaboration, we achieve the extraordinary. We are industry pioneers and creative leaders; we deliver the extraordinary every day.

What we'll give you:

Passionate, inspired people: We aim to create a culture where people can do extraordinary work.

Scale and opportunity: We offer the chance to influence and complete projects at an industry-leading scale.

Challenging and stimulating work: Unique projects and the chance to work with creative problem solvers. Are you ready for the challenge?

#LI-Onsite

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you need accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and values diversity. We consider all applicants without discrimination and are committed to fostering a respectful culture where everyone feels they belong and can advance in their careers.

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