Global Certification Operations Lead

SHV Holdings NV; Dunstable; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Generous annual leave

Private medical insurance

Hybrid working (1–2 days in the office

Enhanced pension contributions

Life assurance

Cycle loan scheme

Eye care allowance

Welcome pack

Job summary

NQA is seeking an International Manager based in Dunstable to oversee certification activities across our international operations. The role involves collaborating with global teams, agents and key stakeholders to ensure efficient, compliant delivery of certification services in line with accreditation requirements.

You will review audit programmes, monitor performance, and support changes to standards and regulatory requirements.

Qualifications

• Experience in a certification body or similar environment.
• Knowledge of ISO/IEC 17021-1 and IAF requirements.
• Lead Auditor training or qualification desirable.

Responsibilities

• Coordinate and monitor international certification operations with global teams, agents and stakeholders.
• Support compliance with procedures, accreditation requirements and relevant standards.
• Review audit programmes and certification scopes; manage technical information.
• Monitor performance data and trends; support corrective actions and improvements.
• Assist with changes to standards, accreditation and regulatory requirements.
• Contribute to development and delivery of international operational and technical activities.

Skills

Organisational skills

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

IT skills

Microsoft Office

Tools

Microsoft Office

Job description

NQA is seeking an International Manager based in Dunstable to oversee certification activities across our international operations. The role involves collaborating with global teams, agents and key stakeholders to ensure efficient, compliant delivery of certification services in line with accreditation requirements.

You will review audit programmes, monitor performance, and support changes to standards and regulatory requirements.