Global Certification Operations Manager (Hybrid)

Kiwa UK; Dunstable; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Private Medical Insurance

Enhanced Pension Contributions

Life Assurance – 4x your annual salary

Annual Leave 25 days + BH

Hybrid working – 1–2 days in office

Job summary

NQA is seeking an International Manager to support the delivery of certification activities across our international operations. You'll work with global teams, agents and stakeholders to ensure engineering, management and certification processes meet accreditation standards.

This hybrid role is based in Dunstable. Responsibilities include monitoring operations, ensuring compliance with procedures, reviewing audit programmes and driving improvements across international teams.

Qualifications

• Experience in a certification body in a technical or managerial role.
• Knowledge of management system certification processes and accreditation requirements.
• Knowledge of ISO/IEC 17021-1 and relevant IAF requirements.

Responsibilities

• Coordinate and monitor international certification operations with guidance to international agents and stakeholders.
• Support compliance with procedures, policies, accreditation requirements and ISO/IEC 17021-1.
• Review audit programmes, certification scopes and associated technical information.
• Monitor performance data and trends, identify areas for improvement and support corrective actions.
• Support changes to standards, accreditation and regulatory requirements.
• Identify and address certification, impartiality, compliance and operational risks.
• Provide coaching and knowledge sharing to enhance technical competence.
• Support internal audits and continuous improvement activities.
• Contribute to development and delivery of international operational and technical activities.

Skills

Lead Auditor training

International coordination

Organisational and analytical skills

Coaching and mentoring

Strong communication and interpersonal

Decision making for technical/oper

Tools

Microsoft Office

Job description

NQA is seeking an International Manager to support the delivery of certification activities across our international operations. You'll work with global teams, agents and stakeholders to ensure engineering, management and certification processes meet accreditation standards.

This hybrid role is based in Dunstable. Responsibilities include monitoring operations, ensuring compliance with procedures, reviewing audit programmes and driving improvements across international teams.