Global Air Freight Operations Specialist

WR Logistics; Leicester; On-site; GBP 34,000 - 42,000; Full time

Job summary

WR Logistics in the Midlands is seeking an experienced Air Freight Operator to manage shipments from booking to delivery. You will work within a knowledgeable team to ensure reliable and efficient service for international customers.

Responsibilities include liaising with agents and airlines, preparing documentation, obtaining rates, and cost management, with a focus on accuracy and customer satisfaction across multiple live shipments.

Qualifications

• Air freight operations experience.
• End-to-end air freight knowledge.
• Experience handling import and/or export shipments.
• Strong communication and organisational skills.
• Ability to work independently and manage multiple shipments simultaneously.

Responsibilities

• Managing air freight shipments from initial booking through to final delivery.
• Handling both import and export air freight operations.
• Liaising with overseas agents, airlines, hauliers and customers.
• Preparing and checking all relevant shipping documentation.
• Obtaining rates, arranging bookings and negotiating with suppliers.
• Monitoring shipments and proactively resolving any operational issues.
• Ensuring customs requirements and compliance procedures are followed.
• Providing customers with regular shipment updates and maintaining excellent service levels.
• Managing invoicing and ensuring shipments are accurately costed.

Skills

Air freight experience

Multitasking

Communication skills

Problem-solving

Independent worker

Job description

WR Logistics in the Midlands is seeking an experienced Air Freight Operator to manage shipments from booking to delivery. You will work within a knowledgeable team to ensure reliable and efficient service for international customers.

Responsibilities include liaising with agents and airlines, preparing documentation, obtaining rates, and cost management, with a focus on accuracy and customer satisfaction across multiple live shipments.