Global Agent Transitions VP — Change Leader

Fairygodboss; Bournemouth; On-site; GBP 150,000 - 190,000; Full time

Job summary

J.P. Morgan is seeking an experienced Vice President to lead the Agent Transitions Team, overseeing a global portfolio of change initiatives across Securities, Cash and related operations.

In this role you will manage senior stakeholders, drive structured delivery, and ensure risk controls and audit readiness while developing talent and fostering a high-performing, inclusive team culture. You will partner with Product, Operations, Technology, Legal and Compliance to standardize transition

Qualifications

• Significant experience in program, project or change management within financial services.
• Strong knowledge of Securities Services, post-trade operations, Global Markets or related network activity.
• Experience working with senior stakeholders, including Product, Operations, Technology, Legal and Compliance.
• Proven ability to manage governance, prioritization, risk, issues, dependencies and senior reporting.
• Strong written and verbal communication skills, with the ability to produce concise senior-level updates.
• Experience managing teams, developing talent and supporting career progression.
• Strong focus on controls, accountability and clear delivery outcomes.

Responsibilities

• Lead a global team of Project Managers delivering strategic change across Securities, Cash and Legal Entity-related activity.
• Own the Agent Transitions project portfolio, including prioritization, resourcing, governance and oversight of active and emerging work.
• Act as a senior escalation point for risks, issues and decisions that may affect delivery, client outcomes or market readiness.
• Build and maintain strong relationships with senior stakeholders across Product, Operations, Technology, Legal, Compliance and Network Management.
• Partner with Global and Regional Heads to ensure a consistent approach to transition activity across the network.
• Oversee delivery plans from evaluation and planning through to execution, stabilization and post-implementation review.
• Ensure strong documentation, controls and reporting are in place to support senior management oversight and audit readiness.
• Lead ad hoc strategic projects and drive continuous improvement across processes, governance, reporting and stakeholder engagement.
• Act as delegate for LOB Representative responsibilities, including chairing forums when required and keeping stakeholders informed on status, risks, and escalations.
• Serve as Single Point Of Contact for Recovery, Resolution, and Resiliency activities, including Exit Plan queries, Recovery Plan inputs, and crisis-management or exit-planning support.
• Develop talent, encourage practical innovation and foster an inclusive, collaborative and high-performing team culture.

Skills

Change management

Project management

Stakeholder management

Risk management

Communication

Job description

J.P. Morgan is seeking an experienced Vice President to lead the Agent Transitions Team, overseeing a global portfolio of change initiatives across Securities, Cash and related operations.

In this role you will manage senior stakeholders, drive structured delivery, and ensure risk controls and audit readiness while developing talent and fostering a high-performing, inclusive team culture. You will partner with Product, Operations, Technology, Legal and Compliance to standardize transition