Global Accounts Receivable Assistant

Compassion in World Farming; Godalming; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Health plan

GP access

EAP support

Hybrid work

Parking

Job summary

Compassion in World Farming International is seeking a Global Accounts Receivable Assistant to support accurate recording of supporter income across our global entities. You will join the Finance team to help maintain timely financial data that underpins fundraising and our mission to end factory farming.

This role is permanent, hybrid in Godalming HQ with 2 days in the office each week. We value precision, collaboration across teams, and proactive process improvements, with opportunities to

Qualifications

• Good IT skills with Microsoft Office, internet use and basic Excel formulas.
• Strong attention to detail with high standards for accuracy.
• Sound judgement and ability to escalate to manager when needed.
• Good time management to handle busy periods.
• Collaborative approach across Finance, Marketing and Fundraising.
• Willingness to learn, support processes and drive improvements.
• Prior experience with CRM/ERP systems such as Salesforce and NetSuite.

Responsibilities

• Recording global donations accurately for entity bank accounts.
• Ensuring accurate financial coding and campaign codes.
• Escalating refunds, disputes and discrepancies where needed.
• Testing system updates and suggesting procedural improvements.
• Coordinating with Finance, Marketing and Fundraising across teams.

Skills

Microsoft Office

Excel

Attention to detail

Time management

Collaboration

Proactive mindset

CRM awareness

Tools

Salesforce

NetSuite

Microsoft Excel

Job description

Compassion in World Farming International is a global movement transforming the future of food and farming. As Global Accounts Receivable Assistant, you'll help ensure supporter income is recorded accurately and efficiently, supporting the financial data that enables our teams to keep driving change for animals, people and the planet.

Global Accounts Receivable Assistant

Role type: Permanent; Full-time or part-time hours considered, minimum 0.8 FTE

Location: Godalming HQ, UK, hybrid working pattern, 2 days in the office per week

Salary: £26,000 - £28,000 per annum (depending upon skills and experience)

About the role

As our Global Accounts Receivable Assistant, you'll be part of our Finance team, helping to maintain timely and accurate recording of supporter income across our global entities. This is a key role supporting the financial processes that underpin our fundraising activity and wider mission to end factory farming.

• Recording global donations accurately - Downloading and posting accounts receivable income received for all entity bank accounts, ensuring clear audit trails are maintained.
• Supporting accurate financial coding - Amending postings to reflect accurate campaign codes and responding to reconciliation queries around donation recording.
• Flagging issues and queries appropriately - Escalating refunds, disputes, discrepancies and inaccuracies to the right manager or senior colleague for review.
• Supporting improvements to procedures and systems - Helping to test system and procedural updates, query discrepancies in existing processes and provide constructive feedback where needed.
• Working collaboratively across teams - Building effective working relationships with colleagues across Finance, Marketing and Fundraising, and directing donation queries to the correct point of contact.

About you

To succeed as our Global Accounts Receivable Assistant, you'll be organised, accurate and proactive, with a positive approach to routine administrative work and a genuine interest in supporting a purpose-led Finance function.

Skills and experience you'll need to bring

• Good IT skills, including Microsoft Office applications, internet use and confidence using basic Excel formulas.
• Strong attention to detail, with the ability to set high standards for your own work and maintain accurate records.
• Sound judgement and the confidence to make timely decisions at the appropriate level, including knowing when to elevate to a manager or Financial Controller.
• Good time management skills, with the ability to plan and organise your workload and manage busy periods effectively.
• A collaborative and respectful approach, recognising the perspectives and values of others and communicating positively with colleagues across the organisation.
• A proactive mindset, with a willingness to learn, support agreed processes and contribute to continuous improvement.
• Previous experience working with CRM and ERP Systems such as Salesforce and Netsuite

Why join us

This is more than just a finance role. It's a chance to use your accuracy, organisation and attention to detail to support a global movement working to end factory farming and create a more compassionate future.

Benefits

• 25 days annual leave + bank holidays
• Health Cash Back Plan and 24/7 GP access
• Employee Assistance Programme and MHFA support
• Premium Calm App subscription
• Electric car scheme available
• Defined contribution pension scheme
• Enhanced discretionary sick pay
• Hybrid working model (role and location dependent)
• Free onsite parking and office next to mainline station
• Cycle Benefit scheme and other savings options
• Ongoing learning and development opportunities

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we've spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.