Global Account Manager - London

Suade; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday + public holidays

Flexible holiday

Additional tenure-based holiday: extra

Monthly social events

Annual ski trip and residential offs

£500 work from home setup budget

£500 personal development budget per年

Enhanced maternity and paternity leave

Nest pension

Perkbox benefits

Job summary

Suade is a market-leading regtech SaaS company seeking a Global Account Manager to build long-term relationships with financial institutions. This role is fully on-site in London, four days per week in the office, with some travel.

You will research target clients, craft sales plans, respond to queries, and collaborate with marketing or product to drive regional activity. Ideal candidates have 3+ years in similar roles and strong communication and negotiation skills.

Qualifications

• Min 3 years' work experience as a Global Account Manager or relevant Sales/BA role.
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• Excellent attention to detail
• Proficiency in Excel and PowerPoint
• Understanding commercial principles and ability to deliver excellent customer experience
• Good time-management skills with a problem-solving attitude
• Must be able to travel
• Experience with CRM software (e.g. Salesforce)
• Spanish would be a plus, but not essential

Responsibilities

• Research target clients/ markets according to business plan
• Contact clients to understand their requirements and work on sales plans
• Ensure prompt and accurate answers to clients' queries
• Build strong client relationships, through regular communication and good service
• Help to create customised sales plans / proposals for key clients
• Oversee / manage after-sales relationship to retain customers
• Report on the status of account status
• Suggest company products/services that maximise client satisfaction for new customers
• Promote new products/services to existing customers
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Help to create customized sales plans for key clients
• Book-keeping of activities, whether with targets, clients or partners
• Work alongside other departments e.g. marketing or product to develop / foster activity in target regions.

Skills

Communication

Negotiation

Excel

PowerPoint

CRM

Travel

Time management

Attention to detail

Spanish (advantage)

Commercial acumen

Tools

Salesforce

PowerPoint

Job description

Suade is a market-leading regtech SaaS company with cutting-edge technology that automates regulatory reporting, compliance and financial risk solutions for financial institutions. Our technology leads the market on most metrics, and we are supported by unprecedented need for new technology to solve complex and growing regulatory burdens. We serve Tier 1 banks across Europe, North America, and Asia.

We are seeking an ambitious Global Account Manager who want to take their skills to the next level in a fast-growing tech company to create a long-term, trusting relationships with our customer.

Salary: £50,000 to £70,000 based on experience, plus 100% OTE.

Please note: We are unable to offer visa sponsorship for this role. Candidates who need visa sponsorship now, or will need visa sponsorship in future, will not be considered.

This is a fully on-site role, based in London. You will be expected to be in our London office 4 days per week. Some travel may be required.

Suade is an equal opportunity employer. We are building a world-class team and we know we need a diverse mix of talented people doing their best work.

Responsibilities

• Research target clients/ markets according to business plan
• Contact clients to understand their requirements and work on sales plans
• Ensure prompt and accurate answers to clients' queries
• Build strong client relationships, through regular communication and good service
• Help to create customised sales plans / proposals for key clients
• Oversee / manage after-sales relationship to retain customers
• Report on the status of account statuss
• Suggest company products/services that maximise client satisfaction for new customers
• Promote new products/services to existing customers
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Help to create customized sales plans for key clientsBook-keeping of activities, whether with targets, clients or partners
• Work alongside other departments e.g. marketing or product to develop / foster activity in target regions.

Skills and qualifications

• Min 3 years' work experience as an Global Account Manager or relevant similar Sales/BA role (experience in the finance, consultancy or ESG sectors specifically would be a plus)
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• Excellent attention to detail
• Proficiency in Excel and PowerPoint
• Understanding commercial principles and ability to deliver excellent customer experience
• Good time-management skills with a problem-solving attitude
• Must be able to travel
• Additional skills that would be an advantage: Experience in the finance, consultancy or ESG sectors specifically would be a plus
• Experience with CRM software (e.g. Salesforce)
• Previous Business Analyst experience will be an advantage.
• Spanish would be a plus, but not essential

Benefits

• 25 days' holiday + public holidays
• Flexible holiday: choose when you take your holidays by swapping bank holidays if you would like
• Additional tenure-based holiday: an extra day of annual leave for every year of service after 2 years
• Monthly social events
• Annual ski trip and residential offsites
• £500 'work from home' set up budget when you join
• £500 personal training & development budget per year
• Enhanced maternity and paternity leave (subject to conditions)
• Company pension (Nest)
• Perkbox benefits plan