Glasgow Launch: Assistant Manager, Lead & Delight Guests

Lane 7; Glasgow; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Salary package £32,000 per annum

28 days holiday per year

Company pension contribution

Free bowling and activities (you +3)

25% off food and drink

Social activities throughout the year

Annual team awards party

Cycle2Work scheme

Refer a friend scheme

Job summary

Lane7 in Glasgow is opening a brand-new venue and seeks an experienced Assistant Manager to lead from the front, setting standards and driving the opening to its full potential. You will support the management team across all areas of the venue, build a strong leadership team, and deliver an exceptional guest experience across multiple revenue streams.

We offer a £32,000 per annum salary, 28 days holiday (plus increments), pension, free bowling for you and up to 3 others (off-peak), 25% off food

Qualifications

• Management experience in leisure, hospitality or F&B.
• Ability to lead by example and supervise a team.
• Inspire and motivate the team to deliver outstanding guest experiences.
• Strong communication skills.
• Positive, can-do mindset and problem-solving.
• Create a fun, engaging environment for guests and staff.

Responsibilities

• Work with the Management team to run daily venue operations and make decisions to increase sales and manage costs.
• Oversee daily operation of the venue, including staff recruitment, training, and performance management.
• Ensure processes and procedures are followed from daily transactions to inventory management.
• Participate in all areas of operations (gaming, food & beverage, events, sport, labour) while maintaining standards.
• Respond to guest complaints and escalate to General Manager as needed to convert dissatisfied guests into return guests.
• Foster a team-focused environment that motivates staff.

Skills

Management experience

Lead by example

Inspire and motivate

Excellent communication

Positive attitude

Team leadership

Job description

Lane7 in Glasgow is opening a brand-new venue and seeks an experienced Assistant Manager to lead from the front, setting standards and driving the opening to its full potential. You will support the management team across all areas of the venue, build a strong leadership team, and deliver an exceptional guest experience across multiple revenue streams.

We offer a £32,000 per annum salary, 28 days holiday (plus increments), pension, free bowling for you and up to 3 others (off-peak), 25% off food