Giftware Department Manager

MorePeople; England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous staff discount

50% restaurant discount

Increasing holiday allowance

Christmas bonus

Company pension scheme

Extra day's holiday

Learning and development

Free on site parking

Employee Assistance Programme

Job summary

MorePeople is seeking a Giftware Department Manager to lead a busy Giftware department within a long-established garden centre group in Surrey. The role covers gifts, homeware, seasonal products and lifestyle accessories, with responsibility for guiding the team and driving sales.

You will oversee commercial performance, presentation, stock, and customer service, while managing rotas and coordinating with the wider management team during peak trading periods, particularly Christmas.

Qualifications

• Previous retail management or supervisory experience.
• Commercially minded with sales, stock management and merchandising knowledge.
• Strong people management skills and the ability to lead from the front.
• Eye for product presentation and visual merchandising.
• Organised, hands-on manager balancing commercial priorities with day-to-day operations.

Responsibilities

• Lead, motivate and support the Giftware team.
• Drive sales, standards and overall department performance.
• Maintain attractive displays and strong visual merchandising standards.
• Manage stock levels, availability and replenishment.
• Monitor sales performance and identify opportunities for improvement.
• Support seasonal range changes, promotions and key trading periods (especially Christmas).
• Ensure excellent customer service across the department.
• Manage rotas, administration and general department organisation.
• Collaborate with wider garden centre management.

Skills

Retail management

People management

Visual merchandising

Organization

Job description

Giftware Department Manager

Location: Surrey
Salary: Competitive DOE
Hours: 40 hours per week, alternate weekends

This is a great opportunity to take ownership of a busy Giftware department within an established garden centre group.

It's a varied role covering a range of gifts, homeware, seasonal products and lifestyle accessories. You'll be responsible for leading the team, driving sales and maintaining high retail standards, ensuring the department remains an attractive and enjoyable place for customers to shop.

What you'll be doing:

As Giftware Department Manager, you'll take responsibility for the commercial performance, presentation and day to day running of the department.

• Leading, motivating and supporting the Giftware team.

• Driving sales, standards and overall department performance.

• Maintaining attractive displays and strong visual merchandising standards.

• Managing stock levels, availability and replenishment.

• Monitoring sales performance and identifying opportunities for improvement.

• Supporting seasonal range changes, promotions and key trading periods, particularly Christmas.

• Ensuring the department delivers excellent customer service.

• Managing rotas, administration and general department organisation.

• Working closely with the wider management team across the garden centre.

What they're looking for:

• Previous retail management or supervisory experience, ideally within gifts, homeware, lifestyle or a similar department.

• A commercially minded retailer with a good understanding of sales, stock management and merchandising.

• Strong people management skills and the ability to lead from the front.

• Someone with a good eye for product presentation and visual merchandising.

• An organised, hands on manager who can balance commercial priorities with the day to day running of the department.

• Garden centre experience would be beneficial, although strong candidates from other retail environments will be considered.

• A positive, customer-focused approach and the ability to maintain high standards during busy trading periods.

Perks and Benefits:

Alongside joining an established, family-owned garden centre group, you'll benefit from a generous rewards package that recognises and rewards length of service.

• Generous staff discount - 20% off garden centre purchases from day one, increasing to 25% after two years and 30% after five years.

• 50% restaurant discount - available from your first day.

• Increasing holiday allowance - 5.6 weeks on joining, rising to 6.2 weeks after two years and 6.6 weeks after five years, including bank holidays.

• Christmas bonus - a discretionary, company profit-related annual bonus, subject to eligibility.

• Company pension scheme - with employer contributions for eligible employees.

• Extra day's holiday - an additional day of annual leave for qualifying employees with a full year's attendance.

• Learning and development - ongoing training and opportunities to develop your retail management career.

• Free on site parking and access to an Employee Assistance Programme after two years' service.

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