Gift Shop Host for Immersive Experiences

Wake The Tiger; London Borough of Hammersmith and Fulham; On-site; GBP 19,000 - 22,000; Full time

Job summary

Wake The Tiger London is seeking friendly Gift Shop Assistants to create a memorable retail experience for guests, helping them discover products that spark imagination and extend their Wake The Tiger adventure.

You will combine excellent customer service with confident selling, product knowledge and enthusiasm for our sustainable merchandise, ensuring every visitor feels welcomed and inspired as part of a fast-paced front-of-house team.

Qualifications

• Experience in retail and customer service environments.
• Familiarity with POS systems and inventory control.

Responsibilities

• Deliver an exceptional, friendly and engaging retail experience to every visitor.
• Actively engage and approach customers with a positive attitude.
• Keep displays clean, attractive and stocked, following merchandising guidelines.
• Operate till/EPOS accurately, including card payments.
• Support deliveries, replenishment, stock rotation and accuracy.
• Develop product knowledge and confidently recommend to guests.

Skills

Customer service

Retail experience

POS knowledge

Inventory knowledge

Time management

Multitasking

Interpersonal skills

Guest engagement

Evenings/weekends flexibility

Job description

Wake The Tiger London is seeking friendly Gift Shop Assistants to create a memorable retail experience for guests, helping them discover products that spark imagination and extend their Wake The Tiger adventure.

You will combine excellent customer service with confident selling, product knowledge and enthusiasm for our sustainable merchandise, ensuring every visitor feels welcomed and inspired as part of a fast-paced front-of-house team.