Front of House Staff - Events

Wake The Tiger; West of England; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Taxi home after late shifts

Job summary

Wake The Tiger in Bristol is seeking Front of House Event staff to deliver a growing calendar of events and venue hires. This casual, zero-hour role requires energy, exceptional customer service, and the ability to work evenings and weekends, with shifts that may end late.

You will support the events team to ensure a welcoming, safe and seamless guest experience. Join a team that handles corporate away days, private parties and large gatherings up to 600 guests, with taxi home provided

Qualifications

• Customer service excellence in fast-paced hospitality environments.
• Ability to multitask and stay calm under pressure.
• Strong interpersonal and communication skills.
• Experience working front of house in hospitality.
• Flexibility to work evenings, weekends, holidays and late finishes.
• Good availability November–December 2025.

Responsibilities

• Understand Wake The Tiger narrative and mission.
• Support Duty Manager in health and safety and evacuations (training provided).
• Vigilance against damage or theft across the venue.
• Report issues to the Duty Manager and provide shift handover.
• Stewarding, glass collection, litter pickup, setup and reset as required.
• Take on additional tasks as required for event delivery.

Skills

Energy and enthusiasm

Customer service

Multitasking

Interpersonal skills

Hospitality experience

Availability for evenings/weekends

Job description

Role: Front of House Staff - Events

Start date: ASAP

Hours: Casual

Contract Type: Zerohour contract

Salary: £13.45 per hour

Location: Wake the Tiger, 127 Albert Road, Bristol, BS2 0YA

Reporting to: Duty Managers

Who We Are

Wake The Tiger is a radical creative company born in the South West and the visionary force behind the worldʼs first Amazement Park®.

We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Our worlds are built to challenge perception, awake collective imagination, and provoke real change; socially, environmentally, and culturally.

We believe wonder is a catalyst, and amazement a tool - not just for escape, but for building a more connected, conscious, and courageous future.

THE ROLE

We are recruiting a team of Front of House Event staff to assist in the smooth delivery of a growing amount of events and venue hires that are hosted at Wake The Tiger. The team is critical to ensure the tone and accessibility of the experience is perfect for everyone; they are there to assist and provide a high level of customer service that's expected throughout the experience.

Wake The Tiger hosts a diverse range of exclusive-use events and private room hires, from corporate away days, to all-out party celebrations for anywhere up to 600 guests, all year round. With varied start and finish times being part and parcel of this events role, Wake The Tiger pay your taxi home at the end of the night if your shift finishes past midnight.

Key Responsibilities

• A basic understanding of the narrative of Wake The Tiger and what we're
• Ensuring Health & Safety is upheld in the Amazement Park and assisting the Duty Manager in managing emergency evacuations (training will be provided).
• Vigilance against intentional damage or theft to any part of the attraction
• Reporting to the Duty Manager on shift, working through any issues that may arise, with a clear handover at end of shift.
• Stewarding, glass collecting, litter picking, moving tables/chairs, setting up spaces and resetting as required, directed by the Duty Managers and/or Events Manager.
• This list is not exhaustive and you will be required to complete other responsibilities we deem necessary and appropriate as part of the role.

Essential

SKILLS & ATTRIBUTES

• Energy, enthusiasm, and great customer service
• Ability to multitask and remain calm under pressure
• Great interpersonal and communication skills
• Experience working in a fast-paced hospitality environment as front of house
• Ability to work evenings, weekends, public holidays and late night finishes (sometimes as late as 05:00).
• Good availability throughout November and December 2025

Desirable

• Till experience
• Attention to detail
• Experience of working at events, retail, tourism & leisure, entertainment or visitor attractions

DIVERSITY & INCLUSION

At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process.

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