Gift Experiences Category Lead (Hybrid, London)

Moonpig Group; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension plans

Staff discounts

Share schemes

Private healthcare

Job summary

Moonpig Group in London is seeking a Category Manager to own strategy and performance for Buyagift and Red Letter Days. The role focuses on shaping range, growing sales and margins, and building strong partner relationships to strengthen our category proposition.

You will define category plans from customer insight and market trends, balance trading with longer-term opportunities, and lead an Account Manager.

Qualifications

• Track record in category management, buying or commercial partnerships with sales or margin growth.
• Ability to translate customer insight and commercial analysis into clear range, partner and growth priorities.
• Strong negotiation, relationship-building and influencing skills across internal and external stakeholders.
• Confidence using Excel and reporting tools to investigate performance and opportunities.
• Strong prioritisation and follow-through, with the ability to deliver at pace as trading conditions change.
• Experience managing people or evidence of coaching, mentoring or leading shared initiatives.

Responsibilities

• Define and own category strategy, setting clear sales, margin, range and partner growth goals and prioritising opportunities using customer demand and commercial potential.
• Identify supply gaps and opportunities across selection, regional coverage and price points. Test new products and formats, measure results and scale what works.
• Agree acquisition priorities and partner requirements with Partner Acquisition, focusing recruitment on opportunities that strengthen the category proposition.
• Build trusted relationships with established and emerging partners, using regular business reviews to agree joint growth plans and address performance gaps.
• Negotiate pricing, commission and exclusivity terms that balance customer value, margin and sustainable partner growth.
• Lead seasonal planning, launches and campaigns across key moments, and use data to improve performance and content.

Skills

Category management

Buying & partnerships

Negotiation

Stakeholder management

People leadership

Excel

Tools

Excel

Job description

Moonpig Group in London is seeking a Category Manager to own strategy and performance for Buyagift and Red Letter Days. The role focuses on shaping range, growing sales and margins, and building strong partner relationships to strengthen our category proposition.

You will define category plans from customer insight and market trends, balance trading with longer-term opportunities, and lead an Account Manager.