German-Speaking Customer Support Specialist

JR United Kingdom; Colchester; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

An exciting opportunity for a German-Speaking Customer Support Specialist in the automotive sector based in Reading. This role offers comprehensive training and career growth opportunities while you assist customers through inbound calls and emails, ensuring they receive excellent support. With a friendly team and nurturing work culture, you'll be part of a globally respected company known for its innovative automotive gadgets.

Benefits

Excellent benefits

Qualifications

• Previous experience working in customer care for at least 6 months.
• Fluent in German to communicate effectively.

Responsibilities

• Respond to incoming phone and email in a caring and nurturing way.
• Use Excel to track deliveries and arrange collections.
• Help customers navigate various products.

Skills

Fluent German

Customer care experience

Tools

Excel

Job description

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German-Speaking Customer Support Specialist, colchester

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Client:

ABL Recruitment

Location:

colchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

This is a lovely role for a GERMAN speaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will deal with plenty of classic inbound calls. The team you will be joining is award-winning and really cares about its customers and you will be expected to take your time with each call , listen to the caller and make helpful suggestions and generally be very supportive. There is an admin content in this role which makes it more varied and the team is friendly and warm.

Job Title: German-Speaking Customer Support Specialist

Sector: Automotive

Language Requirement: Fluent German

Salary: Up to £31,000 plus excellent benefits

Location: Reading (Hybrid (3 days in/2 days wf) work available after training)

Working Hours: Monday to Friday, 9:00am – 5:30pm

About the Company:

Huge US business within technical and automotive , The company creates nifty gadgets that are used globally and are very exciting and innovative products to work with . You will get full training so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of .

The Role:

You will support automotive dealerships in Germany, Switzerland, and Austria and will be the front line representative of the company. This is an inbound role

Responsibilities:

• Respond to incoming phone and email in a caring a nurturing way
• Use excel to track deliveries and arrange collections
• Help customers navigate the various products

Skills:

• Fluent German.
• 6 months previous experience working in a customer care role.