Genuine Dining - Supervisor

WSH Group; Foxton; Presencial; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal on shift

5 over 7 days

Paid overtime opportunities

EAP

Training and progression opportunities

Descripción de la vacante

WSH Group is seeking an energetic Assistant Manager for our busy cafe inside Foxton, Cambridge. The role supports daily operations, opens/closes, supervises a friendly team, and assists the General Manager with hands-on and admin tasks.

You will lead barista duties, deliver consistent service, help manage stock, and drive sales while maintaining high food hygiene and safety standards. Flexible weekday schedule, 5 over 7 days, and meals on shift.

Formación

• Proven experience in a similar hospitality or café role (team leader or supervisor level ideal).
• Experience with MS Office; Saffron is an added bonus.
• Skilled in coffee preparation and customer service.
• Confident managing a team in a fast-paced environment.
• Strong communication and interpersonal skills.
• Basic food handling knowledge; Level 2 Food Hygiene Certificate a plus.
• Organised with light admin duties.
• Great attention to detail.
• Positive attitude with a hands-on approach.
• Eligibility to work in the UK.

Responsabilidades

• Operational Oversight: Manage daily cafe operations, opening/closing procedures, food prep and cleanliness.
• Barista Duties: Prepare high-quality coffee and hot drinks quickly during busy periods.
• Leadership: Lead, motivate, and manage a cafe team.
• Sales & Profitability: Support GM to drive sales and ensure profitability.
• Customer Service: Provide friendly, efficient service to staff and visitors.
• Food Service: Coordinate with in-house chefs for smooth prep and service.
• Events & Hospitality: Assist events and hospitality tasks as needed.
• Admin Support: Assist GM with stock, ordering, and basic reporting.
• Operations: Maintain high standards of cleanliness, health & safety, and food hygiene.
• POS: Support till operations and basic financial procedures.

Conocimientos

Coffee preparation

Team leadership

Customer service

Communication

Food hygiene

MS Office

Saffron

Attention to detail

Organised

UK work eligibility

Herramientas

MS Office

Saffron

Descripción del empleo

Assistant Manager

Pay: £31,000 per annum

About the Role

We’re looking for an energetic and experienced supervisor to support the daily operations of our vibrant restaurant located inside one of our flagship sites in Foxton, Cambridge. You'll play a key role in delivering excellent service, managing a passionate team, and supporting the General Manager with both hands‑on and administrative tasks.

This is also a venue where we’re encouraged to be creative — from our food and coffee specials to how we serve our regulars. We’re looking for someone who brings not just skills and reliability, but a sense of fun to the team and the service experience

This is a fast‑paced, customer‑facing role perfect for someone who loves great food, has a talent for coffee making, and thrives in a structured weekday schedule.

Key Responsibilities

• Operational Oversight: Helping to manage daily cafe operations, including opening and closing procedures, food preparation, and maintaining cleanliness.
• Barista Duties: Prepare high-quality coffee and hot drinks to order, ensuring consistency and speed during busy periods.
• Leadership and Management Skills: Proven ability to lead, motivate, and manage a team Operational Oversight: Helping to manage daily cafe operations, including opening and closing procedures, food preparation, and maintaining cleanliness
• Sales and Profitability: Supporting the GM in driving sales and ensuring the cafe is profitable.
• Customer Service: Provide friendly and efficient service to office staff and visitors, ensuring high satisfaction.
• Food Service: Work closely with in‑house chefs to ensure smooth food prep and service; help with food handling and basic preparation as needed.
• Events & Hospitality: Supporting the events and hospitality team when necessary.
• Admin Support: Assist the General Manager with daily admin tasks such as stock control, ordering, compliance checks, and basic reporting.
• Operational Excellence: Maintain high standards of cleanliness, health & safety, and food hygiene at all times.
• POS: Support till operations and basic financial procedures as required.

About You

• Proven experience in a similar hospitality or café role (team leader or supervisor level ideal)
• Experience with MS Office, Saffronis an added bonus!
• Skilled in coffee preparation and customer service
• Confident managing a team in a fast‑paced environment
• Strong communication and interpersonal skills
• Basic food handling knowledge; Level 2 Food Hygiene Certificate a plus
• Organised and comfortable with light admin duties
• Great attention to detail
• Positive attitude with a hands‑on approach
• Eligibility to work in the UK

What We Offer

• 5 over 7 days
• Paid overtime opportunities
• EAP
• Supportive team environment with training and progression opportunities within the company
• Meals and drinks while on shift

Job Types: Full-time, Permanent

Benefits:

• Company events
• Cycle to work scheme
• Discounted or free food
• Work Location: In person