Genuine Dining - General Assistant

The Genuine Dining Co.; South Killingholme; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Job summary

The Genuine Dining Co. in the United Kingdom is hiring a General Assistant for our front-of-house team. You will deliver excellent customer service, craft drinks, keep the space welcoming, and build friendly relationships with customers.

The role is part-time (20 hours a week) with overtime possible. You will take orders, handle payments, assist with food display, and work with the team to keep counters and seating tidy and inviting.

Qualifications

• Passion for customer service.
• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Responsibilities

• Serve customers to the highest standard, creating memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and deliver with a warm smile.
• Handle payments using the till system.
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Skills

Customer service

Friendly attitude

Multitasking

Attention to detail

Team player

Tools

POS system

Job description

Job Description

Overview of role:

As a GA, you will be a key part of our front-of-house team, delivering exceptional customer service in a vibrant, fast-paced environment. You will take pride in crafting high-quality drinks, maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members--teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Skills & Attributes

• Passion for customer service.
• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Job Types: Part time

20 hours a week plus overtime available.

Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Work Location: In person