Genuine Dining - General Assistant

WSH Group; Immingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Job summary

The Genuine Dining Company in Immingham is seeking a friendly and energetic General Assistant to join our front-of-house team. You will deliver high-quality drinks and meals, maintain a welcoming space, and build strong relationships with customers.

This part-time role (20 hours per week with overtime) is perfect for someone who thrives on teamwork and delivering great service in a busy setting. Training is provided, and company perks are available.

Qualifications

• Friendly, approachable attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Responsibilities

• Serve customers to the highest standard and create memorable experiences.
• Build friendly relationships with regular and new customers.
• Take orders accurately and deliver with a warm smile.
• Handle payments efficiently using the till system.
• Assist in preparation and display of food items with freshness and appeal.
• Keep counters, displays and service areas clean and well-stocked.
• Maintain tidy seating and service areas and ensure inviting ambiance.
• Support team members and be flexible to assist in other service areas.

Skills

Friendly attitude

Multitask under pressure

Attention to detail

Willingness to learn

Job description

At The Genuine Dining Company, we believe that great food brings people together — and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.

Job Description

Overview of role:

As a GA, you will be a key part of our front-of-house team, delivering exceptional customer service in a vibrant, fast-paced environment. You will take pride in crafting high-quality drinks, maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Qualifications

Skills & Attributes

• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Job Types: Part time

20 hours a week plus overtime available.

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food