Generator Field Service Engineer

Greenshields JCB Limited; Uttlesford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in machinery manufacturing is seeking a Generator Field Service Engineer. This role involves onsite customer support for various generator machinery, ensuring optimal operational condition through maintenance and repairs. Candidates should have extensive experience in servicing diesel generators and possess excellent customer service skills.

Benefits

Medical and Dental Cash Plan

Life Assurance

Contributory Pension scheme

Uniform

Continuous training

Qualifications

• Minimum of 5 years experience servicing industrial diesel generators in a field-based role.
• Excellent knowledge of engines, alternators, control panels, and wiring diagrams is essential.
• Additional beneficial qualifications include PASMA, CSCS card, and 18th Edition.

Responsibilities

• Provide both workshop and onsite customer support for generators.
• Diagnose and resolve technical problems with equipment.
• Repair and service generators and associated equipment.

Skills

Customer awareness

Critical thinking

Interpersonal relationships

IT Proficiency

Tools

Control panels

Wiring diagrams

Industrial diesel generators

Job description

Join to apply for the Generator Field Service Engineer role at Greenshields JCB Limited

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Join to apply for the Generator Field Service Engineer role at Greenshields JCB Limited

Generator Service Engineer

Hemel, Braintree or the Midlands

We are looking for experienced Generator Service Engineers based out of our Hemel and Braintree depots. We are also looking for experienced Generator Service Engineers based in the Midlands. The role will be responsible providing onsite customer support to our range of generator machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections. Ability to provide support to repair and maintenance of JCB Plant and Construction would also be useful but not essential.

Apply Now

Your Key Responsibilities Will Include

• Both Workshop and Onsite customer support to our range of Generators within the region
• Investigate, diagnose and resolve customer reports of technical problems with equipment
• Repair and service of generators and associated equipment
• Complete paperwork and timesheets in a timely manner
• Have the ability to work independently to troubleshoot and solve problems
• Good customer service skills
  
  

Key Skills We Are Looking For

• Minimum of 5 years experience servicing Industrial diesel generators in a field based role
• Excellent working knowledge of engines, alternators, control panels and wiring diagrams
• Excellent verbal, written and critical thinking skills
• IT Proficient
• Interpersonal relationships/ Customer awareness/ Commercial awareness
• Efficient and flexible with the ability to work without supervision
• Additional beneficial qualifications could include PASMA, CSCS card and Powered Access, 18th Edition plus the ability to service the range of JCB machines would also be useful
  
  

In Return, You Will Receive

• Salary based on experience, get in contact for further information
• Medical and Dental Cash Plan scheme
• Life Assurance
• Contributory Pension scheme
• Uniform
• Continuous JCB and In-house training
  
  

This is a fantastic opportunity for a skilled field service engineer to work alongside a world-class engineering company!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Machinery Manufacturing

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