HGV Field Service Engineer

Barker Ross; East Midlands; Remote; GBP 34,000 - 60,000; Full time

Job summary

Barker Ross recherche un ingénieur de service de terrain pour rejoindre une organisation bien établie dans le secteur des machines de construction. Le candidat idéal aura de l'expérience technique et un bon sens du service client. Le poste offre une rémunération compétitive et des possibilités de développement professionnel.

Benefits

Véhicule de société et carte de carburant

Allocation d'outils

22 jours de congés annuels plus jours fériés

Plan de pension

Programme d'assistance aux employés

Formation et développement assurés par le fabricant

Qualifications

• Qualifications techniques et expérience prouvée dans le secteur pertinent.
• Expérience pratique avec des systèmes hydrauliques, transmissions, et systèmes électriques CAN-bus.
• Permis de conduire UK complet.

Responsibilities

• Diagnostiquer, entretenir et réparer diverses machines de construction.
• Offrir un service client exceptionnel sur site.
• Effectuer des rapports de service précis et communiquer avec le fabricant pour le support technique.

Skills

Diagnostic

Service client

Mécanique

Hydraulique

Électrique

Education

NVQ Level 2 ou 3 en Ingénierie de Plantes

Job description

Field Service Engineer - Construction Machinery
Location: Field-Based - West Midlands
Employment Type: Full-Time, Permanent
On-Target Earnings: 34,500 - 60,000+

An excellent opportunity has arisen for a skilled and experienced Field Service Engineer to join a highly respected and well-established organisation within the construction machinery sector. This is a field-based position, offering a diverse and rewarding working environment with strong career development prospects.

Role Overview
As a Field Service Engineer, you will be responsible for the diagnosis, servicing, and repair of construction machinery. The position involves direct interaction with customers and therefore requires a professional, customer-focused approach. You will work independently, supported by manufacturer training and a dedicated team.

Key Responsibilities:
Diagnose, service, and repair a range of heavy plant machinery.
Provide exceptional on-site customer service.
Conduct fault-finding across hydraulic, mechanical, and electrical systems.
Complete accurate service documentation and reporting.
Liaise with the manufacturer for technical support.
Uphold and promote the company's professional image.

Candidate Requirements
The successful candidate will possess technical qualifications and proven experience within a relevant sector such as construction plant, HGV, or agricultural machinery.

Essential Criteria:
NVQ Level 2 or 3 (or equivalent) in Plant Engineering, Maintenance, or a related field.
Practical experience with hydraulic systems, transmissions (manual and power shift), and CAN-bus electrical systems.
Experience working on JCB machinery or equivalent is highly desirable.
Full UK driving licence.
Portfolio of relevant training and certification.
Ability to work independently and professionally in a customer-facing role.

Remuneration and Benefits
Competitive pay structure: hourly rate ranging from 12.31 to 21.71 based on technical grade.
On-target earnings ranging from 34,500 to 60,000+.
Regular overtime available (minimum 10 hours per week), paid at enhanced rates.
Additional Southern area weighting for applicable locations ( 1.00 per hour worked).
Company van and fuel card (option for personal use).
Tool allowance.
22 days' annual leave plus bank holidays (with an additional day for every five years of service).
Holiday pay inclusive of overtime (post-probation).
Pension scheme.
Company sick pay scheme.
Life assurance (four times annual salary).
Private medical and chiropractor treatment schemes.
Employee assistance programme.
Comprehensive manufacturer-led training and development.
Call-out standby payments with guaranteed minimum overtime.
Employee referral bonus scheme.
Opportunity for a factory tour and VIP experience with the manufacturer.

Who Should Apply
This role is ideal for individuals who are technically capable, self-motivated, and committed to delivering high standards of service. You will take pride in resolving technical challenges and building strong customer relationships.

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.