Generator Field Service Engineer

Pertemps; Greater London, London; On-site; GBP 45,000 - 54,000; Full time

Job summary

Join a leading waste treatment team as a Generator Field Service Engineer. You will maintain and optimize CHP biogas engines across Thames Water sites, ensuring safety and excellent service. This role offers a competitive salary, overtime, and generous benefits, making a meaningful impact in the water industry.

Benefits

Competitive salary up to £54,000

Overtime at time and a half or double rates

Provision of PPE, tools, and a work van

Holiday entitlement starting at 24 days

Contributory pension scheme up to 12%

Annual personal medical assessments

Access to benefits and discounts

Qualifications

• In-depth knowledge of internal combustion engines.
• Experience with natural, bio, or AD gas engines is desirable.

Responsibilities

• Carry out planned and unplanned maintenance of CHP generators.
• Complete service records and reports accurately.
• Ensure excellent customer service.

Skills

Diagnostics

Customer Service

Communication

Education

NVQ/C&G in Mechanical Engineering

Electrical Qualification

Tools

ComAp

DIA.NE

TEM Evo

Job description

We currently have a great opportunity for you to join our waste treatment team as a Generator Field Service Engineer. As a successful candidate, your role will be to maintain, diagnose, repair and optimise the performance of a fleet of Combined Heat and Power (CHP) spark ignition biogas engines located across various Thames Water sites.

Due to the nature of this role with travelling in the Thames water area, the ideal candidate can be based anywhere in the Thames Valley and London area.

What you’ll be doing as a Generator Field Service Engineer

• Carry out planned and unplanned maintenance of the CHP Spark Ignition generators within a geographical region.
• Work with current CHP support staff and suppliers to ensure all maintenance is carried out safely, with minimal downtime and within budget.
• Complete service records and reports accurately and promptly.
• Identify parts required for order, lubricants, and waste.
• Demonstrate a strong commitment to health, safety, and well-being in all work aspects.
• Ensure excellent customer service.
• Share skills and knowledge gained from product training with team members.

Base location depends on your area; you can be based at any of our sites in the Thames Valley, Home counties, or the London area.

Work 45 hours per week, Monday to Friday, with a standby rota that offers additional pay. Overtime at time and a half or double rates may also be available.

What you should bring to the role

• In-depth knowledge of operation and maintenance of internal combustion engines.
• Ability to perform thorough diagnostics on engine, generator, and related systems.
• Experience with engine/generator controls such as ComAp, DIA.NE, and TEM Evo.
• Ability to work independently or as part of a team with high-quality standards.

To be successful, you will have the following skills and experience:

• NVQ/C&G or engine manufacturer's qualification in mechanical engineering (preferred).
• Electrical qualification is an advantage but not essential.
• Hands-on experience with internal combustion engines and related systems.
• Experience with natural, bio, or AD gas engines is desirable but not essential.
• Good communication and interpersonal skills.
• Full UK driving license.

What’s in it for you?

• Competitive salary up to £54,000 per year depending on experience.
• Overtime at time and a half or double rates.
• Provision of PPE, tools, and a work van.
• Holiday entitlement starting at 24 days, increasing to 28 with service, plus bank holidays.
• Contributory pension scheme up to 12% (with 2x employee contribution).
• Annual personal medical assessments.
• Access to benefits and discounts through our benefits hub.

Learn more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all by supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.

Working at Thames Water

Thames Water offers a diverse, rewarding environment where every day presents new opportunities. We provide career development, flexible working, and excellent benefits. Join us to make a meaningful impact and help protect water resources for future generations.

Our commitment is to be a diverse and inclusive workplace. We welcome applications from everyone and offer support throughout the recruitment process. We also provide opportunities to support our customers directly as part of our team, with full training provided.

Disclaimer: Applications may close early due to high volume, so apply promptly.