General Store Manager

Zachary Daniels; Reading; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Competitive bonus

Flagship Reading store

Career progression

Leadership development

Impactful role

Job summary

Zachary Daniels is recruiting a General Store Manager for a flagship Reading store. You will own the store's sales, profitability and customer experience, leading a sizable team in a high-volume environment.

The role demands resilience, commercial focus and the ability to drive performance while maintaining standards and coaching for succession. Excellent leadership will be essential for success.

Qualifications

• Experience leading large teams in high-volume retail environments.
• Strong commercial acumen with track record in profit and loss management.
• Ability to lead decisively in a fast-paced, changing environment.
• Excellent leadership, communication and decision-making skills.
• Focus on customer experience and operational standards.

Responsibilities

• Lead, inspire and develop a large management and colleague team.
• Take full ownership of store sales, profitability, productivity and KPIs.
• Drive operational excellence across stock, availability, compliance, health & safety and customer experience.
• Build a high-performance culture through coaching, accountability and succession planning.
• Analyse performance and use data to identify opportunities and drive results.
• Manage labour, payroll and operational costs effectively.
• Lead through change and maintain standards during peak trading periods.
• Partner with senior leadership to deliver strategic initiatives and wider objectives.

Skills

Lead large teams

Commercial & P&L focus

Resilience & pace

Leadership & communication

Customer experience focus

Job description

General Store Manager | Flagship Store | Leading UK Retailer | Reading | Salary: Up to £65,000 + Bonus + Excellent Benefits

Zachary Daniels Retail Recruitment is proud to be partnering with one of the UK's leading retail businesses to recruit an exceptional General Store Manager for a flagship Reading store.

This is a high-profile opportunity for an accomplished retail leader who thrives in a fast-paced, high-volume and commercially demanding environment. You'll take full ownership of a complex operation, leading a large team while driving commercial performance, operational excellence and an outstanding customer experience.

We're looking for a resilient, energetic and commercially focused leader who is comfortable working at pace, managing complexity and making confident decisions in a constantly changing environment.

The Opportunity

As General Store Manager, you'll have full accountability for the store, leading a sizeable management and colleague population and setting the standard for performance across the operation.

You’ll be responsible for sales, profitability, productivity, customer experience, operational standards and people development. You'll need the leadership presence and resilience to manage competing priorities while keeping your team focused, engaged and delivering results.

Key Responsibilities

• Lead, inspire and develop a large management and colleague team.
• Take full ownership of store sales, profitability, productivity and key KPIs.
• Drive operational excellence across stock, availability, compliance, health & safety and customer experience.
• Build a high-performance culture through coaching, accountability and succession planning.
• Analyse performance and use data to identify opportunities and drive results.
• Manage labour, payroll and operational costs effectively.
• Lead through change and maintain standards during periods of high volume and intense trading.
• Partner with senior leadership to deliver strategic initiatives and wider business objectives.

About You

You’ll be an experienced General Store Manager, Store Manager, Operations Manager or Senior Retail Manager with a proven track record in a high-volume retail environment.

You’ll bring:

• Experience leading large teams and complex retail operations.
• Strong commercial and P&L experience with a track record of delivering results.
• The resilience and pace to thrive in a demanding, fast-moving environment.
• Excellent leadership, communication and decision-making skills.
• A strong focus on customer experience, operational standards and people development.
• The confidence to lead through change and influence at all levels.

We welcome applications from leaders across supermarkets, fashion, department stores, DIY, home improvement, homeware, automotive, hospitality and other large-scale retail operations.

What's in it for You?

• Salary up to £65,000 + competitive bonus
• Opportunity to lead a flagship Reading operation.
• Genuine career progression within a leading UK retailer.
• Investment in leadership development and long-term career growth.
• The opportunity to make a significant impact within a high-profile, high-volume operation.