General Service Assistant Supervisor

Aramark; Alnwick; On-site; GBP 30,689,000 - 41,519,000; Full time

Benefits offered by this job

Free on-site parking

Discounted gym membership

Employee Benefits app

Job summary

Aramark UK at RAF Boulmer is seeking a General Service Assistant Supervisor to lead a team and ensure top-notch hospitality service at the site. The role is permanent and full-time, with a 37.5-hour week across five days, occasional weekends, and salary of £13.44 per hour.

The successful candidate will manage service delivery, uphold hygiene standards, and support staff while promoting career development within a world-leading hospitality team.

Qualifications

• No previous experience required, but 1-2 years’ experience in a food services, retail, or cleaning environment desirable.
• Food hygiene certificate – Level 2 desirable. However, relevant training will be provided.
• Basic numeracy: ability to calculate and check change, basic addition, and subtraction.
• Must have lived in the UK for the past 3 years, have the legal right to work, and pass security vetting and DBS checks.
• A positive attitude, effective communication skills, and a passion for hospitality.

Responsibilities

• Deliver excellent customer service, including till operation, meal service setup, and stock replenishment.
• Maintain high standards of cleanliness, hygiene, and food safety across all areas.
• Support and monitor staff performance, appearance, and completion of cleaning tasks.
• Report issues, feedback, hazards, and stock requirements to management and attend regular meetings.
• Complete training, stock checks, audits, and other duties to ensure smooth operations and compliance.

Skills

Basic numeracy

Team leadership

Customer service

Communication skills

Education

Food hygiene certificate – Level 2

Job description

General Service Assistant Supervisor – Join Our Team at RAF Boulmer

Location: RAF Boulmer, Longhoughton, Alnwick, Northumberland NE66 3JX
Pay Rate: £13.44 per hour
Contract type: Permanent, full-time, 37.5 hours per week, 5 days out of 7 (includes some weekends)
Shift times: TBA

Are you ready to lead a team of General Service Assistants, deliver outstanding service, and take the next step in your hospitality career? Aramark UK is looking for a General Service Assistant Supervisor to join our friendly, motivated team at RAF Boulmer.

We believe hospitality can offer work-life balance and career growth. At Aramark, you’ll enjoy:

• Perks – Free on-site parking, discounted gym membership, and access to our Employee Benefits app (online GP, discounts on shopping and leisure, and more)
• Career development – Training, apprenticeships, and promotion opportunities – we LOVE to grow our people!
• Generous benefits – Pension, life assurance, holiday entitlement (with option to buy more), and more.

What you’ll do:

• Deliver excellent customer service, including till operation, meal service setup, and stock replenishment.
• Maintain high standards of cleanliness, hygiene, and food safety across all areas.
• Support and monitor staff performance, appearance, and completion of cleaning tasks.
• Report issues, feedback, hazards, and stock requirements to management and attend regular meetings.
• Complete training, stock checks, audits, and other duties to ensure smooth operations and compliance.

What we’re looking for:

• No previous experience required, but 1-2 years’ experience in a food services, retail, or cleaning environment desirable.
• Food hygiene certificate – Level 2 desirable. However, relevant training will be provided.
• Basic numeracy: ability to calculate and check change, basic addition, and subtraction.
• Must have lived in the UK for the past 3 years, have the legal right to work, and pass security vetting and DBS checks.
• A positive attitude, effective communication skills, and a passion for hospitality.

If you’re ready to join a world-leading hospitality team and make a difference every day,

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail].

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.