General Practice Assistant

Partnershealth; Radcliffe on Trent; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

NHS Pension

Employee assistance programme

Job summary

PartnersHealth is seeking a General Practice Assistant to join the GP Practice team. The role is full-time (37.5 hours) with shifts 08:00–16:30 from Monday to Friday. The surgery opens 8am–6:30pm, offering a supportive environment and opportunities for professional development.

The GPA will perform routine admin tasks, basic clinical interventions (BP, ECG, phlebotomy, wound care), and assist clinicians during clinics and patient care activities. Competitive salary and NHS Pension are included.

Qualifications

• GCSE/NVQ level 2 or equivalent.
• Competence in Microsoft Office packages (Outlook, Word, Excel).
• Must demonstrate behaviours consistent with PartnersHealth values and standards.
• Ability to apply basic clinical judgement and escalate appropriately to the clinician.
• Adaptable to changing working environment and service needs.
• Ability to work flexibly, supporting both clinical and administrative demands.

Responsibilities

• Arranging appointments, referrals, tests and follow-up for patients.
• Perform basic clinical observations and simple investigations as directed (e.g., BP, ECG, phlebotomy, urine tests).
• Support GP/practice nurse with immunisations and wound care.
• Prepare patients before consultation and record essential data.
• Complete forms and prepare documents for GP sign-off (insurance forms, benefit apps).
• Explain treatment procedures to patients and provide information as needed.
• Liaise with outside agencies to coordinate admissions or on-call support.
• Participate in annual performance reviews and track competency evidence.

Skills

Microsoft Office (Outlook, Word, Excel

Education

GCSE/NVQ level 2 or equivalent

Tools

SystmOne

Job description

Job summary

Full time General Practice Assistant required.

We are looking to recruit a flexible, friendly and enthusiastic individual to join our GP Practice team.

The role is for 37.5 hours per week:

Monday 08:00 16:30
Tuesday 08:00 16:30
Wednesday 08:00 16:30
Thursday 08:00 16:30
Friday 08:00 16:30

The surgery is open from 8 am to 6.30 pm

Main duties of the job

The General Practice Assistant (GPA) role is a blend of administration work, alongside basic clinical support. The GPA will support the smooth running of clinics, by performing routine administrative and clinical tasks on behalf of the GP and the practice team. The role will also involve clinical interventions such as clinical observations, e.g. blood pressure, weight, etc, plus performing ECG, phlebotomy, and support with wound care.

About us

In return, we offer a friendly, supportive working environment which demonstrates a commitment to providing supervision, learning and professional development for all staff, together with a competitive salary package and other benefits, including the NHS Pension and an employee assistance programme.

Date posted: 23 October 2026

Pay scheme: Other

Salary: £13.12 an hour

Contract: Permanent

Working pattern: Full-time

Reference number: A0045-26-0102

Closing date: 08 November 2026

Job responsibilities

• Arranging appointments, referrals, tests and follow up appointments of patients.
• Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy, simple wound management etc.
• Supporting the GP/practice nurse with immunisations/wound care.
• Preparing patients prior to going in to see the GP or practice nurse, taking a brief history and basic readings in readiness for their clinical appointment.
• Completing basic forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
• Explaining treatment procedures to patients.
• Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).
• Extracting information from clinical letters that needs coding, adding this to patient notes. Supporting with QOF reviews.
• Participate in an annual individual performance review.
• Track and record evidence of their experience against the national competency framework.
• Inform their line manager or the lead GP of any concerns regarding their role and request professional development as needed.
• Be aware of their own professional boundaries and what to do when they are reached.

Clinical duties

• ECG
• Phlebotomy
• Take and record blood pressures, also pulse, respiratory rate, weight and MUST scores
• Dip stick urine and perform urinary pregnancy testing
• Support with immunisations - simple wound care
• Chaperoning duties
• Processing and management of laboratory samples requested by GP-nurses
• Cleaning and re-stocking GP consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
• Assisting in the assessment and surveillance of patients health and well-being
• Assisting with the collection and collation of data on needs related to health and well-being
• To perform any other tasks, considered appropriate to the role, within the skills of the post holder.

Non-clinical duties

• Work closely with the work-flow team, sorting clinical post and prioritising this for the GP by extracting relevant information and coding this appropriately.
• Read, code and action letters sent to the Practice
• Ensure that patients medical records are maintained properly
• Assisting with related coding tasks, such as managing data entries
• Liaise with outside agencies to support the GP to focus on their patients, such as calling an ambulance, or arranging an admission
• Completing (non-opinion) forms, preparing medical reports such as insurance reports, benefit agency forms.
• Support the Practice with QOF reviews and associated administrative tasks to ensure patients are recalled and coded appropriately.
• Manage the Diary Entry - Practice Recall system to ensure patients are recalled for their LTC reviews.

Desirable

• Health and social care certificate or GPA assistant certificate
• Experience working in a public sector, health or social care setting
• Phlebotomy, basic clinical skills experience
• SystmOne clinical system experience

Essential

• GCSE/NVQ level 2 or equivalent
• Competence in Microsoft Office packages (Outlook, Word, Excel)
• Must be able to demonstrate behaviours consistent with PartnersHealth values and behavioural standards
• Ability to apply basic clinical judgement, ie escalation appropriately to the appropriate clinician
• Adaptable to changing working environment and service needs.
• Ability to work flexibly, supporting both clinical and administrative demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

PartnersHealth, Radcliffe on Trent Health Centre, Main Road, Radcliffe on Trent, Nottingham, NG12 2GD, United Kingdom

Website: https://www.partnershealth.co.uk

For questions about the job, contact

Shelley Herbert, [e-mail]

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