General Operative

Mears; London Borough of Hammersmith and Fulham; Sur place; GBP 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Annual leave

Family-friendly policies

Employee Assistance Programme

Mears Rewards discounts

Annual Fun Day

Volunteering leave

Cycle to Work Scheme

Share save scheme

Long service awards

Learning and development opportunities

Career progression opportunities

Occupational health support

Green car scheme

Diversity networks

Résumé du poste

Mears is seeking a General Operative to support responsive repairs and maintenance on the Hammersmith & Fulham contract. You will visit domestic properties, carry out general repairs, assist with larger projects and ensure homes remain safe and well maintained.

You will perform emergency make-safe tasks, undertake general repairs and maintenance, and uphold high standards of workmanship and customer service while following safety procedures. A full UK driving licence is preferred.

Qualifications

• Experience carrying out general repairs and maintenance works.
• Knowledge of emergency make safe repairs.
• Understanding of groundworks, fencing and wall repairs.
• Good all-round household maintenance skills.
• Ability to work effectively as part of a team.
• Strong communication and customer service skills.
• Full UK driving licence.
• Trade qualification desirable but not essential.

Responsabilités

• Carry out emergency make safe repairs
• Undertake general repairs and maintenance works
• Complete fencing, wall and groundworks repairs
• Assist with scaffold-related and larger repair projects where required
• Work across both occupied and void properties
• Maintain high standards of workmanship and customer service
• Work safely and in line with company procedures
• Accurately complete job records using a PDA device

Connaissances

General repairs

Emergency make-safe

Groundworks

Fencing & wall repairs

Teamwork

Communication

Driving licence

Trade qualification (desirable)

Description du poste

About the Role

As a General Operative, you will support the delivery of responsive repairs and maintenance services across the Hammersmith & Fulham contract. The role involves attending a variety of domestic properties, carrying out general repairs, supporting larger repair projects and ensuring properties remain safe and well maintained.

• Carry out emergency make safe repairs
• Undertake general repairs and maintenance works
• Complete fencing, wall and groundworks repairs
• Assist with scaffold-related and larger repair projects where required
• Work across both occupied and void properties
• Maintain high standards of workmanship and customer service
• Work safely and in line with company procedures
• Accurately complete job records using a PDA device

Key Criteria

• Experience carrying out general repairs and maintenance works
• Knowledge of emergency make safe repairs
• Understanding of groundworks
• Experience with fencing and wall repairs
• Good all-round household maintenance skills
• Ability to work effectively as part of a team
• Strong communication and customer service skills
• Full UK driving licence
• Trade qualification desirable but not essential

Benefits

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card