General Operative

Mears Group; Ealing; On-site; GBP 33,300 - 40,700; Full time

Benefits offered by this job

25 days annual leave

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Job summary

Mears Group is seeking a dependable General Operative in Ealing to join the Repairs and Maintenance team. This full-time, permanent role involves a variety of hands-on tasks, including maintenance, customer service, and teamwork. Responsibilities include performing Mould Washes, minor plumbing repairs, and delivering excellent customer service. The position offers a competitive salary of up to £37,000 per annum and a comprehensive benefits package, including annual leave and employee perks.

Qualifications

• Skilled General Operative with a focus on practical tasks.
• Experience in maintenance and customer service.
• Proactive and safety-oriented attitude.

Responsibilities

• Carry out Mould Washes and minor plumbing repairs.
• Install fixtures and perform painting tasks.
• Deliver excellent customer service and communicate effectively.

Skills

Practical ability

Customer service

Teamwork

Problem-solving

Organizational skills

Job description

General Operative page is loaded## General Operativelocations: London - Ealing 113 Uxbridge Roadtime type: Full timeposted on: Posted Todayjob requisition id: REQ0037903Annual salary: up to £37,000.00**General Operative****Location: Ealing****Salary: 37,000 per annum****Contract Type: Permanent, Full-Time Hours****42.5 hours per week, Monday to Friday, 8:00am – 5:00pm**Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations.**About the Role**We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This is a hands-on role requiring a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.**Role Responsibilities & Criteria:*** Carry out Mould Washes* Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail* Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation* Fix leaking waste pipes and perform minor plumbing repairs, using practical know-how and a problem-solving mindset* Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards* Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills* Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential* Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude* Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills* Make decisions and solve problems independently when needed, demonstrating confidence and initiative* Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work**Benefits we can offer you*** 25 days annual leave plus bank holidays* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more* Family friendly policies* Access to EAP Counselling sessions**All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.****To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.****Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.**Apply below or to discuss your application further; contact:Laura Bourne ([e-mail])If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.[](blob:https://mearsgroup.wd3.myworkdayjobs.com/72003ceb-6ade-44f5-82dd-9d250d47baea)