General Operative

Mears Group PLC; Holt; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Volunteering leave

Mears Rewards discounts

EAP counselling

Family friendly policies

Job summary

Mears Group PLC is seeking a General Operative in Birmingham to join our Repairs and Maintenance team. This hands-on role requires practical ability, customer service and teamwork, with responsibilities spanning fixtures, painting, basic plumbing and safety checks.

You will work 42.5 hours per week (Mon-Fri, 8:00-17:00) in a permanent, full-time contract, delivering high standards of workmanship and reliable, customer-focused service across our properties.

Responsibilities

• Install fixtures such as curtains, blinds and door handles.
• Paint and decorate to a high standard.
• Fix leaking waste pipes and minor plumbing.
• Replace light bulbs and check smoke alarms.
• Support cleaning and waste collection duties.
• Work collaboratively within the Repairs and Maintenance team.
• Deliver excellent customer service across tasks.
• Communicate effectively with colleagues and residents.
• Make decisions and solve problems independently.
• Maintain safety, quality and cost control.

Job description

Annual salary: up to £30,000.00

General Operative

Location: Birmingham

Salary: £30,000

Contract Type: Permanent, Full-Time Hours

42.5 hours per week, Monday to Friday, 8:00am – 5:00pm

About The Role

We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This is a hands‑on role requiring a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.

Role Responsibilities & Criteria

• Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
• Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation
• Fix leaking waste pipes and perform minor plumbing repairs, using practical know-how and a problem‑solving mindset
• Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
• Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
• Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
• Deliver excellent customer service across all tasks, maintaining a professional and customer‑focused attitude
• Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
• Make decisions and solve problems independently when needed, demonstrating confidence and initiative
• Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work

Benefits We Can Offer You

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.