General Manager - UK

TN United Kingdom; Kingston upon Thames; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their team in Kingston upon Thames. In this exciting role, you will inspire and develop your staff while ensuring exceptional customer service and culinary excellence. You will play a vital role in achieving financial targets and promoting a culture of growth and togetherness. With a competitive salary and generous bonus scheme, this opportunity is perfect for someone who thrives in a dynamic environment and loves Italian cuisine. Join a family-oriented team that values individuality and fun while making a significant impact in the restaurant industry.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

Free or discounted menu on shift

Instant access to earned wages

Discounts on cinema tickets and travel

Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Qualifications

• Proven experience in leading and developing restaurant teams.
• Strong understanding of financial targets and business performance.

Responsibilities

• Lead recruitment, onboarding, and team development.
• Ensure outstanding customer service and guest experience.
• Achieve financial targets and optimize restaurant profitability.

Skills

Customer Service

Team Leadership

Financial Management

Food Safety Standards

Italian Cuisine Knowledge

Education

Experience in Restaurant Management

Job description

Social network you want to login/join with:

General Manager - UK, Kingston upon Thames

col-narrow-left

Client:

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

96804e83caaa

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

col-wide

Job Description:

Calling all Pizza lovers! (Pasta lovers are welcome too)

Competitive Salary including Generous Bonus Scheme and Tronc

Zizzi General Managers play a crucial role, working closely with the Head Chef to ensure the restaurant's success. You will promote our culture and embody our values within the team. Be enthusiastic, a team player, and ready to get involved to ensure our customers have a great experience every time. Passionate about food and service, with high standards. Lead by example and be a great role model.

What you'll get:

• Company Bonus Scheme
• Reward your efforts with a generous tronc system
• Enjoy 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Free or heavily discounted menu on shift to satisfy your hunger
• Access earned wages instantly via Wagestream
• Discounts on cinema tickets, travel, and big brands
• Stay connected through our online community for rotas and payslips
• Free Employee Assistance Programme for support, GPs, and wellbeing
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions for your future

What will you be doing? Here's a taste:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent. Ensuring an engaged team that embodies our culture and values.
• Providing outstanding customer service: coaching your team to do the same, ensuring every guest has a great experience.
• Becoming an expert and passionate about our food, especially Italian cuisine, and sharing this passion with your team and customers. Ensuring only perfect plates leave your kitchen.
• Achieving financial targets, optimizing contribution, and maximizing profitability. Regularly reviewing business performance and taking action for improvement.
• Being the authority on policies and procedures, ensuring team adherence, and maintaining safety and wellbeing standards above expectations.

All through our Zizzi Values - what matters to us:

Growth: Strive to be better every day, seeking continuous improvement in ourselves, our business, and our contributions.

Individuality: Celebrate differences, pride in what makes us unique, and encourage everyone to be their best selves.

Drive: Make things happen, adapt to challenges, avoid shortcuts, and motivate for more.

Togetherness: Be part of a team, support each other, and embrace both challenges and successes.

Fun: Enjoy the everyday, take our goals seriously but don't take ourselves too seriously.

We are Zizzi. We are a family, always 'we', including our customers.