General Manager - UK

Zizzi Restaurants; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

Zizzi Restaurants is seeking a General Manager in Belfast to lead their team and ensure exceptional customer experiences. This role involves recruiting and developing top talent, maintaining high standards in food service, and achieving financial goals, all while upholding Zizzi's values of growth, individuality, drive, togetherness, and fun. A competitive salary with generous bonuses, alongside a wealth of employee benefits, makes this a fantastic opportunity for passionate food lovers.

Benefits

Company Bonus Scheme

Generous tronc system

50% off at Zizzi & ASK Italian

Free and discounted menu on shift

Wagestream for instant access to earned wages

Discounts on cinema tickets and travel websites

Access to company community perks

Free Employee Assistance Program

28 days holiday

Career development opportunities

Qualifications

• Enthusiastic team player with a passion for food and service.
• Experience in leading and developing teams in a fast-paced environment.
• Ability to achieve financial targets and maintain high standards.

Responsibilities

• Leading the team, recruiting, onboarding, and developing top talent.
• Providing exceptional customer service and ensuring customer satisfaction.
• Achieving financial targets and optimizing profitability.
• Maintaining safety and adherence to company policies.

Skills

Leadership

Customer Service

Team Development

Passion for Food

Proactivity

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Competitive Salary inc Generous Bonus Scheme and Tronc

Zizzi General Managers have a pivotal role, working closely with the Head Chef to ensure the restaurant's success. You will promote our culture and bring our values to life within the team. You should be enthusiastic, a team player, and proactive in ensuring our customers have a great experience every time. A passion for food and service, along with high standards, is essential. Leading by example and being a great role model are key to this role.

What You'll Get

• Company Bonus Scheme
• Generous tronc system rewarded by your customers
• 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Free and heavily discounted menu on shift
• Wagestream for instant access to earned wages
• Discounts on cinema tickets, travel websites, and big brands
• Access to rotas and payslips via our online Zizzi community
• Free Employee Assistance Programme including GPs and wellbeing support
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions

What will you be doing? Here's a taste:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent, ensuring an engaged team that embodies our culture and values.
• Providing exceptional customer service by coaching your team to do the same, ensuring every customer has a great time.
• Becoming an expert in our food, especially Italian cuisine, and sharing this passion with your team and customers. Ensuring only perfect plates leave your kitchen.
• Achieving financial targets, optimizing contribution, and maximizing profitability. Regularly reviewing performance and taking actions to improve.
• Ensuring adherence to policies and procedures, maintaining safety and wellbeing above all.

And you do all that through our Zizzi Values - it's what matters to us:

• Growth: Striving to be better every day, seeking continuous improvement in ourselves, our business, and our contribution to the world.
• Individuality: Celebrating differences and encouraging everyone to be their best selves.
• Drive: Making things happen, overcoming challenges, and motivating others to achieve more.
• Togetherness: Supporting each other, embracing challenges and celebrations alike.
• Fun: Enjoying the everyday, balancing seriousness with enjoyment.

We are Zizzi. At Zizzi, we are a family. It's never me, always we. Customers included.