General Manager - UK

Zizzi; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

Zizzi is seeking a passionate General Manager to lead their team in Belfast. This role involves fostering a culture of growth, individuality, drive, togetherness, and fun while ensuring exceptional customer service and achieving financial targets. Competitive salary and a generous bonus scheme included.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

Wagestream to access earned wages instantly

28 days holiday (pro rata)

Opportunities for career development

Qualifications

• Experience in leading and developing teams in a hospitality environment.
• Strong understanding of customer service and business operations.

Responsibilities

• Recruiting, onboarding, developing, inspiring, and retaining talent.
• Coaching team to provide exceptional customer service.
• Achieving financial targets and optimizing business performance.

Skills

Leadership

Customer Service

Teamwork

Passion for Food

Job description

Calling all Pizza lovers!......(Pasta lovers are welcome too)

Competitive Salary including Generous Bonus Scheme and Tronc

Zizzi General Managers play a crucial role, working closely with the Head Chef to ensure the restaurant's success. You will promote our culture and values within the team, demonstrating enthusiasm, teamwork, and a hands-on approach to ensure customers have a great experience every time. A passion for food and service, high standards, and leading by example are essential.

What you'll get:

• Company Bonus Scheme
• Reward from customers through a generous tronc system
• 50% off at Zizzi & ASK Italian for you and your friends (including drinks)
• Free & heavily discounted menu on shift
• Wagestream to access earned wages instantly
• Discounts on cinema tickets, travel, and major brands
• Access to rotas and payslips via our online Zizzi community
• Free Employee Assistance Programme including GPs and wellbeing support
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions

What will you be doing? Here's a glimpse:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent, fostering an engaged team that embodies our culture and values
• Providing exceptional customer service by coaching your team to do the same, ensuring every customer has a great experience
• Becoming an expert in our food offerings, especially Italian cuisine, and sharing this passion with your team and customers, ensuring only perfect plates leave the kitchen
• Achieving financial targets, optimizing contribution, maximizing profitability, and continuously reviewing and improving business performance
• Ensuring adherence to policies and procedures, maintaining safety and wellbeing standards for your team and customers

And you do all that through our Zizzi Values - it's what matters to us

Growth: Striving to be better than yesterday, seeking continuous improvement as a team and individually

Individuality: Celebrating differences and encouraging everyone to be their best self

Drive: Making things happen, adapting to challenges, and motivating others to achieve more

Togetherness: Supporting each other, embracing challenges and celebrating successes together

Fun: Enjoying the everyday, maintaining a balance between professionalism and enjoyment

We are Zizzi. We are a family, always working together, including our customers.