General Manager - South Wales Bench

Wingstop; Cardiff; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Annual bonus up to £20,000

Flavour Foundry profit share

Private Healthcare at Vitality

LTIP - Long-Term Incentive Plan

Employee discount

Free staff meals

28 days holiday

Birthday off (paid)

Early pay access (Stream)

Regular incentives

Conferences and recognition

Culture budgets

Job summary

Wingstop in Cardiff is seeking a General Manager to oversee multi-store operations across South Wales. You will drive sales, control costs, and deliver outstanding customer experiences while leading and developing a high-performing team in a fast-paced environment.

Join a dynamic, energetic culture with progression opportunities, benefits, and recognition programs designed to reward performance and growth within the Wingstop network.

Qualifications

• Strong management experience.
• Operational and performance mindset.
• Leadership and coaching ability.
• Results-driven approach.

Responsibilities

• Owning operational performance and KPIs.
• Leading and developing your team.
• Driving efficiency, quality, and consistency.
• Managing labour, cost control, and output.
• Building a strong team culture.

Skills

Strong management experience

Operational mindset

Leadership coaching

Results-driven

Job description

About Us

At Wingstop, we're not just in the chicken business, we'rein the flavour business. Creating memorable experiences for our customers andteam is what we do best, and we've got the awards to prove it (Sunday TimesBest Places to Work 2024, 2025 & 2026 alongside Deliveroo's Restaurant ofthe Year). But our mission remains simple:

BRING THE FLAVOUR.

Why Wingstop

Here at Wingstop, it's all about the people, the passion,and the energy. We're more than just wings, we're a fast-moving, fun, andinclusive team where everyone's voice is heard, growth is encouraged, andeffort is recognised. From day one, you'll be part of a culture that celebratesteamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a newstore, you'll feel the Wingstop vibe in everything we do. We are fast-paced,high-energy, and all about delivering great experiences for our customers andour people.

It's more than just a job. It's a place to build confidence,make mates, and be part of something that's growing fast.

Benefits, Perks & Vibes

• Upto £20,000 annual bonus, paid quarterly (Based on personal performanceand business performance).
• FlavourFoundry - have a good idea to drive the business forward? Get involvedin our Flavour Foundry for the chance to win up to £25,000 in a profitshare scheme.
• PrivateHealthcare - Individual cover through Vitality at work
• LTIPBonus - opportunity to join our Long-Term Investment Plan (highperforming GMs and Stores qualify)
• Employeediscount -(50% Mon-Thurs, 20% Fri-Sun)
• FreeStaff Meals - Everyone needs FLAVOUR in their day
• 28days holiday (including bank holidays)
• Birthdayoff and its paid!
• Stream- access your pay early & multiple discounts off retailers, gymsetc…
• CelebratingYOU - Employee of the Month & Quarter
• BiAnnual Conferences - Connecting and recognising across all stores
• Culturebudgets allocated to every restaurant for recognition
• Regularcompanywide incentives - rewarding you for going the extra mile

Grow With Us

• Step-UpProgrammes - Structured development pathways designed to prepare youfor your next career move. Available from 2 months in role.
• WingstopUniversity - On-demand learning resources, tools and career guidance,no matter where you are in your journey.
• Apprenticeships - Earn while you learn with nationally recognised qualifications that supportyour personal and professional development.
• ClearProgression Opportunities - We believe in developing and promotingtalent from within, with opportunities to explore careers acrossrestaurant operations and support office functions.
• Recognitionfor Growth - Celebrating achievements, milestones and the impact ourpeople make.
• LifeSkills & Cultural Development - programmes that go beyondrole-specific training, helping you build confidence, resilience, financialawareness, wellbeing, and other skills that support success in and out ofwork. Launching in 2027.

About the Role

This is an exciting General Manager opportunity for someone who likes to support multiple-stores, able to spot operational efficiencies, build culture across a region and eventually open up a new store across South Wales.

You'll take ownership of all aspects of the business, fromdriving sales and controlling costs to delivering exceptional customerexperiences. Leading from the front, you'll recruit, train, and develop ahigh-performing team, ensuring the restaurant is set up for long-term successfrom day one.

This is a hands-on, high-impact role where you'll shape thedirection of your restaurant, build a strong team culture, and deliver resultsin a fast-paced, high-energy environment.

What You'll Be Doing

• Owningoperational performance and KPIs
• Leadingand developing your team
• Drivingefficiency, quality, and consistency
• Managinglabour, cost control, and output
• Buildinga strong team culture

What We're Looking For

• Strongmanagement experience
• Operationaland performance mindset
• Leadershipand coaching ability
• Results-drivenapproach

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering adiverse and inclusive workplace. As an equal-opportunity employer, we arecommitted to creating a supportive environment for all. If you require anyadjustments during the recruitment process to perform at your best, please let us know - we're here to assist you.

AI Disclaimer

AI can be a useful tool - and we understand many candidatesuse it for support. That said, we're really interested in you, not anAI-generated version of you.

We want to hear your voice and understand your realexperience. Applications or interview tasks that rely heavily on AI may notgive us an accurate picture of who you are. Bring your authentic self to theprocess - that's who we're excited to meet.

#MIDAMGM