Security Officer

Dpdgroupuk1; Oldbury; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Uniform

Holiday trading

Maternity/Paternity package

Life assurance 4x salary on joining

Free onsite parking

Discounted shopping at retailers

Milestone days off

Eye tests and glasses support

Job summary

DPD UK is seeking an experienced Security Officer to join the Security Central team. You will safeguard buildings and assets, prepare detailed incident reports and support the security function across the hub network.

The role requires flexibility, IT proficiency with CCTV and facial recognition systems, and effective communication with staff, visitors and emergency services. Training is provided where needed.

Qualifications

• Prior security experience preferred, training provided.
• Proficient IT user with CCTV and reporting tools.
• Strong written and verbal communication.

Responsibilities

• Ensure safety and security of building and assets following site procedures.
• Write complete incident reports and take appropriate action.
• Investigate missing packages via CCTV and internal tracking systems.
• Work as part of a team to deliver security and customer service.
• Coordinate activities between contractors, employees and visitors.
• Liaise with emergency services and third‑party organisations.
• Test Fire Alarm, CCTV, Door Access and Shutter systems periodically.
• Monitor CCTV, Access Control and thermal monitoring systems.
• Maintain Facial Recognition system daily.
• Conduct Vehicle Gatehouse duties and staff/visitor searches.
• Support Security Supervisor with duties and tasks as needed.
• Perform internal and external foot patrols and incident response.

Skills

Security experience

IT literacy

Communication skills

Tools

CCTV systems

Job description

Our General Manager Security Central is looking to recruit an experienced Security Officer to join their highly skilled team.

Effective security plays a vital role within the DPD UK Operation, given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times.

Key Duties and Accountabilities

• Ensuring safety and security of our building and assets by carrying out all duties in full adherence of site Assignment Instructions, Daily KPI's and daily Security job cards.
• Writing complete and accurate Incident Reports and taking appropriate action as required on all reports.
• Claim Reduction - Investigate missing packages via CCTV & the DPD Internal Tracking system in order to determine area of concern/loss.
• Working as part of a team to deliver excellent security and customer service.
• Coordinating activities between contractors, employees and visitors.
• Liaising with emergency services and other third-party organisations.
• Conduct periodic testing of Fire Alarm, CCTV systems, Door Access and Shutter Security.
• Monitoring CCTV, Access Control System, and thermal monitoring systems.
• Uploading and maintaining Facial Recognition system on a daily basis.
• Conducting Vehicle Gatehouse duties.
• Answering calls and supporting the DPD Security Supervisor with any requested duties / tasks.
• Managing an airport style search area, completing full searches of all staff and visitors as they leave the building.
• Targeted searches of staff and trailers within the hub.
• Internal & external foot patrols.
• Incident support and management.

What we're looking for

As the successful candidate, previous security experience would be preferred but training will be provided. We would welcome applications from candidates with armed forces, prison service or police experience.

Being a confident IT user is critical in this role as some of the IT systems you will be using will include; CCTV, Online Visitor Booking system, facial recognition plus the creation and completion of written reports. Use of Google docs, Google sheets, Google slides and any other innovation.

Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with members of the public, staff and visitors on a daily basis. You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work.

We will also expect you to have

• The ability to use initiative and follow procedures and guidelines.
• Strong analytical and problem-solving skills.
• A professional appearance and attitude at times.
• Flexibility towards working hours as working hours are varied to support operational needs.
• Flexibility towards working between the three East Midlands Hub facilities.
• Proactive and supportive team player.
• Demonstrate the core values of DPD DNA - Passion, Respect, Honesty, Flexibility, Caring and Accountability.

About our benefits

• Free Uniform
• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!