General Manager - Plymouth

PizzaExpress (Restaurants) Limited; Plymouth; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Bonus Scheme

Tronc share

Free food on shift

Pension & Life Assurance

50% food & drink discount

Wellbeing support

Referral bonus £1000

Development & progression

Job summary

PizzaExpress (Restaurants) Limited is looking for a Commercial Leader to run your own Pizzeria with an entrepreneurial mindset. You will drive sales, ensure top quality and safety, recruit and coach a winning team, and deliver outstanding service daily.

This is a hands-on, performance‑driven role in the heart of the local community. You will apply strong P&L management skills, lead from the front, and create opportunities to grow the business across multichannel approaches, while fostering a

Qualifications

• Previous management experience in a customer-facing sector, ideally hospitality.
• Ability to recruit, train and lead a high-performing team.
• Strong focus on quality, safety and customer service.
• Entrepreneurial and commercially minded with P&L awareness.

Responsibilities

• Drive the financial success of your Pizzeria through strategic and commercial initiatives.
• Uphold unwavering commitment to exceptional quality and safety standards.
• Build and lead a winning team through recruitment, training and management.
• Exceed customer expectations by delivering unparalleled service.
• Take charge of day-to-day operations, showcasing leadership across all areas.

Skills

P&L management

Team leadership

Recruitment & training

Customer service excellence

Strategic initiatives

Hospitality experience

Job description

Where those who love pizza can be their true self. You'll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people. What you'll do:

• Drive the financial success of your Pizzeria through strategic and commercial initiatives
• Uphold an unwavering commitment to exceptional quality and safety standards
• Build and lead a winning team through effective recruitment, training, and management
• Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
• Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect
• Previous management experience in a customer facing sector, ideally hospitality
• A natural leader, able to create and motivate a high performing team
• Exceptional P &L management skills
• Creative, autonomous & responsible
  We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
• Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality.
• Bonus Scheme of up to 25%
• Share of Tronc
• Free Food on shift
• Pension & Life Assurance
• 50% discount on food and drink when you're not working
• Wellbeing Support for you and your family
• Referral Bonus of £1000 for referring managers
• Development and progression opportunities

Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else.